2005
AB Mass Communication
Saint Joseph's College (Quezon City)
More Info About Me
Hello my name is Jonathan De Jesus from Manila, Philippines. I used to work in the BPO Industry for various account's so I have a background in Customer Service. And now I'm venturing into becoming a Virtual Assistant so I attended seminars & trainings under a reputable firm here in the country which is ProVA.ph with niches in General Virtual Assistant & Social Media Management.
My Skills and Competencies
General Virtual Assistant
Social Media Manager
Certificates
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My Experience and Education
2006
-
2008
WNS Global Services - Travelocity / Avis Rent a Car
(Customer Service Representative)
-Handled customer concerns in relation to Flights, Hotel and Car reservations.
2008
-
2010
Sitel - Virgin Australia
(Customer Service Representative)
-Handled customer concerns regarding their flights. (Booking, Rebook and Cancellations)
2010
-
2014
Results Manila - Sirius XM
(Customer Service Representative)
Handled customer concerns and inquiries pertaining to their accounts. Modifying customer subscription plans to suit their lifestyle.
My Services
Social Media Manager
I can help you manage your social media accounts by creating and scheduling posts, responding to comments and messages.
General Virtual Assistant
I'm new at this but I have guidance and training under ProVA .Ph to have the necessary skills needed for this job.