Blank Year
Mining Engineering
Saint Louis University
More Info About Me
N/A
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2023
Medwiz
(Pharmacy Tech)
- transcribing/entering incoming written and electronic prescription orders
- calculating appropriate medication quantity/day supply to be dispensed
- attending to incoming/outgoing calls
-adjudicating claims
- overriding denied claims by putting the correct code(s)
- calling the Insurance Company for the override
2019
-
2021
Concentrix
(Subject Matter Expert)
Assisting agent with their question about the process, Taking supervisory call, Giving appropriate coaching to the agent. Guiding the agent to navaget tools. Answering questions about process
2017
-
2019
Sitel
(Customers service representative)
Processing payment, answering question about their bill, sending signal to receiver,
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.