👋Hey, I'm Jonard

More Info About Me

Need an EXPERIENCED MEDICAL VIRTUAL ASSISTANT for the long haul?

👨‍⚕️🏅 HIPAA Certified
💸💰 Cost-Effective & Tech-Savvy
⚡🖥️ High Speed Internet & Equipment
🕒🛡️ Time Zone & Data Security

Here's what clients book me for 👇👇👇

🔥 Administrative Support
🔹 Manage appointment scheduling, calendar coordination, and reminders for healthcare providers

🔥 Telehealth Facilitation
🔹 Set up and facilitate virtual patient appointments, ensuring smooth communication between providers and patients

🔥 Patient Communication
🔹 Maintain open lines of communication with patients, addressing inquiries and concerns

🔥 Medical Documentation
🔹 Ensure compliance with HIPAA regulations in handling sensitive patient information

🔥 Insurance Coordination
🔹 Verify insurance coverage and handle pre-authorizations for procedures or treatments.

🔥 HIPAA Compliance
🔹Ensure strict adherence to HIPAA regulations and safeguarding of patient privacy

Are you swamped with administrative and clerical tasks in your medical practice? Can't find enough time to spend with patients? Don't fret it! Let's save the day!

I’m Jonard, a highly qualified professional holding double degrees in Legal Management and Nursing from esteemed institutions in the Philippines. Over time, my experience as a Nurse Coordinator and Healthcare Associate has honed me to collaborate with healthcare professionals, develop and implement care plans ensuring continuity of care, monitoring patient progress, and addressing any issues or concerns pertinent to their health maintenance organization’s eligibility, coverage and benefits.

I help bridge the gap between healthcare providers and patients as a medical virtual assistant, using innovative technology and my comprehensive understanding of medical procedures to ensure seamless communication, personalized care, and improved health outcomes for all.

Hoping to get in touch with you and discuss your medical practice needs.

To your flight,
Jonard S.

Jonard Siapno
Baguio City, Philippines
siapno.jonard@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

🎯Results-Driven Medical Virtual Assistant📈

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2010
🎓Bachelor of Science Major in Nursing (Second Course)

🏫University of Pangasinan
- A degree designed for a wide variety of professional roles and graduate study. Course work includes nursing science, research, leadership, and related areas that inform the practice of nursing. It also provides general education in math, humanities and social sciences. which affords opportunities for greater career advancement for teaching, administrative, consulting and research roles.

2004
🎓Bachelor of Arts Major in Legal Management (First Course-Graduated Cum Laude)🎖️

🏫University of Santo Tomas
- A study designed not only to prepare the students for a law program or other post baccalaureate study in management or public administration, but also to develop in them entrepreneurial skills.

11/2014 - 04/2024
🏬Can-Care Health System (Philippines), Inc.
(👨🏻‍⚕️Virtual Assistant & Nurse Coordinator)

👨🏻‍💻Focal Responsibilities:
- Overseeing and integrating activities of patient scheduling, ensuring efficient workflow, and maintaining high-quality care standards handling U.S. healthcare insurance projects;
- Responding to medical records requests, collaborating administrative tasks, conducting performance evaluations, providing feedback, and mentoring to enhance professional growth and development of the healthcare team;
- Developing and implementing care plans with healthcare professionals to ensure continuity of care, monitoring patient progress, and addressing any issues pertinent to patients’ insurance eligibility, coverage and benefits;
- Efficiently processing claims to optimize workflow and ensure sufficient support for timely and accurate claims handling;
- Proficient in utilizing diverse Electronic Medical Record (EMR) and Practice Management Software systems, including Practice Fusion, eClinicalWorks, Cerner, Dentrix, Dolphin Imaging, & Remote Monitoring.

10/2010 - 11/2014
🏬Visaya KPO Philippines
(👨🏻‍⚕️Customer Support & Healthcare Associate)

👨🏻‍💻Focal Responsibilities:
- Handling inbound & outbound calls; taking detailed information and relaying messages to primary care providers, specialists, clinical and administrative staff;
- Attending calls from insurance members/subscribers and healthcare providers;
- Answering caller's queries ranging from asking about office hours to requesting copies of medical records;
- Scheduling, canceling and/or making follow-up appointments;
- Referring patients to emergency numbers, if necessary.

My Services

⚕️Medical Virtual Assistant🩺

Ensuring Seamless and Efficient Workflows

Testimonials

Author

Chris Andrew Renegado

I used to drown in my admin data and struggle to hit those elusive targets until Jonard came. He is one of the smartest people I've ever met. A voracious learner. He is reliable, proactive and dedicated to be the best version of himself and always brings his A-game to tame the healthcare insurance jungle and take control of my administrative success .

You got to go for this guy. He is very analytical while staying practical. I'm sure he will take care of your business well.


Works

Results-Driven Medical Vi...

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Baguio City,
Philippines
Email :
siapno.jonard@gmail.com


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