2006
Bachelor of Science in Electronics and Communications Engineering
University of Antique
More Info About Me
I am an experienced Receptionist / Secretary with almost 8 years of Customer service experience. For the past 7 years, I have been working overseas (in Dubai to be specific). During those years, working in an office environment, I honed my abilities in office administration, mail handling, sorting, filing, time management, telephone and customer service skills. My ability to learn and grow, people-centric nature and eagerness to please have afforded me excellent collaboration skills. I am excited to contribute my strengths and proficiency in analytical thinking towards your team effort. As a personal communicator with a proven track record in office management, my focus on building strong relationships has been a valuable asset throughout my career.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2021
Creation Alexandre Miya Paris Ltd - Dubai, United Arab Emirates
(Receptionist / Administrative Assistant)
• Welcoming visitors entering establishment, determines nature and purpose of visit, and directs or escorts them to specific department
• Maintaining high presentation standard of reception area
• Receiving all incoming calls and ensuring their distribution to relevant employee
• Organizing hospitality requirements for management meetings
• Provides callers with information such as company address, directions to company location, company fax numbers, and other related information
• Handling full spectrum of secretarial duties and business support including encoding of business correspondence, shipping of personal and corporate documents and parcels, making restaurant reservation for VIP meetings
• Arrange flight and hotel bookings for traveling employees
• Arrange flight bookings for employee’s annual home ticket benefit
• Takes note of attendance and follows in case of absence or late arrival
• Updates network calendar for meeting and staff whereabouts and conference room bookings
• Monitors office supplies and controls replenishments, including preparation of monthly grocery orders
• Organizes and updates of company contact list
• Issues cheque to suppliers upon collection
• Schedule driver pickups and updates daily driver's schedule
• Maintain administrative files such as LPOs, cheque copies, invoices and ensuring that information is organized and easily accessible
• Arranging sales and purchase invoice files for commercial and operational departments
• Arrange shipment of outgoing correspondence and packages
• Coordinates and arrange pick up of PRO files to courier and ensures timely collection through phone and email follow up
• Liaises and handles other requests and queries as required
2018
-
2018
Bin Mejren Investment Group LLC - Dubai, United Arab Emirates
(HR Coordinator | Secretary)
HR Coordinator
• Source and shortlist applicants by collecting CV's thru employment website (Monstergulf & Naukrigulf)
• Schedule interview by coordinating appointments
• Prepares offer letter for newly hired employees
• Prepares payroll and WPS management
• Calculate End of Service Benefits of resigned or terminated employees Manage leave registry (annual and sick leave balance), handles public holidays
• Manage insurance - all process such as addition, deletion of members Reconciling of statement of accounts and renewal of membership
• Manage travel agency account - booking of hotel and flight tickets for employees, reconciliation of statement of account
• Process Business Travel Authorization Manage database (Odoo application) online and assist document controller in documents filing
• Process payment request and provide all supporting documents
• Handles petty cash
• Preparing requested letters such as employment certificate, salary certificates, salary transfer letters, NOC, experience letter, etc
Secretary
• Provide assistance to all headquarters' employees - CEO, General Manager, Finance Manager, Group HR Manager and GRO
• Maintaining extensive general filing of all entities data
• Accepts and sends out parcels
• Main point of contact for Dubai Silicon Oasis (DSO) Admin Accepts and route phone calls to correct person
• Ensure availability of office supplies
• Other ad hoc tasks
2015
-
2017
Al Khoory Automobiles LLC – Dubai, United Arab Emirates
(Secretary to the General Manager)
• Reporting directly to General Manager
• Supporting General Manager and Colleagues
• Reading and analyzing emails and forwarding to concerned departments
• Handling correspondence, updating and maintaining extensive general filing system
• Obtaining Workshop & Sales Revenues and Working Results each month
• Disseminating Inter Office Communication
• Maintaining attendance records of Car Sales Department
• Coordination of all HR related activities of all employees with General Manager and HR Department
• Keeping records of fuel, mobile bills and SALIK transaction for entire department
• Handling hotel bookings of clients in case there is need for reservation
• Arranging restaurant reservations especially during client visits
• Coordination with HR regarding flight details, hotel bookings and necessary travel documents required for out of country business trips of General Manager and Colleagues
• To oversee office facilities to ensure appropriate it is well managed and maintained, with respect to printers, stationary, etc
• Assist Marketing Manager on arranging/preparing purchase orders
• Assist Marketing Manager on preparing and sending Marketing and Sales Report
• Creating vehicle purchase order in ORION System (vehicle option codes and prices)
• Updating Spare Parts and Service Departments for newly ordered vehicles
• Responsible for upkeep, sales and maintenance of STI Boutique
• Keeping track of shipping documents sent by manufacturer
• Maintaining record of individual Sales performance
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.