2017
BS Travel Management Major in Cruiseline Services
Regency Polytechnic College
More Info About Me
I have a wealth of experience in both the BPO Industry as a Customer Service Representative, Tech Support and Sales Associate. I am excited to leverage these skills and knowledge to make a sustainable income through the booming E-commerce and social media marketing industry and the increasing demand for virtual assistants - allowing me to make money without sacrificing time away from my family.
As your virtual assistant, I am dedicated to taking on any task, no matter how small or mundane. I have extensive experience in various areas that will ensure your company or project is solved efficiently, effectively, and successfully. Allow me to take over the tedious work for you and I guarantee you will be satisfied with the end result.
SKILLS:
• Social Media Management
• FB Ads Management
• Appointment Setting
• Calendar Management
• Canva Design
• Basic use of Adobe Premiere Pro
• Simple Video Creation using Capcut
My Skills and Competencies
Social Media Management
Graphic Designer
Content Creator
FB Ads Management
Appointment Setter
Certificates
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My Experience and Education
2021
-
2022
HC Consumer Finance
(Sales Associate)
Serves customers by helping them select products and drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
2019
-
2020
Alorica Philippines
(Customer Service Representative/Technical Service Representative)
Handling customer concerns, manage billings and troubleshooting.
2017
-
2019
SAMSUNG Mobile
(Brand Ambassadress)
Promotes brand and drives sales through engagement of customers, suggestive selling, and sharing product knowledge
My Services
Customer Service Representative
Provides support, answering customer inquiries, solving customer problems, processing payments, and handling returns.
Facebook Ads
Creating, managing, and tracking Facebook and Instagram ads.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry /Appointment Setter
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.