2017
Bachelor's of Science in Business Administration
City of Malabon University
More Info About Me
Hello! I'm Jom your virtual assistant, here to simplify your life. From organizing schedules to managing emails, I handle a wide range of tasks efficiently. With strict privacy measures in place, I ensure your information is secure. Continuously learning and improving, I stay up to date with the latest trends and technology. Let's streamline your tasks and boost productivity together. Reach out anytime for reliable and convenient virtual assistance!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2023
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2023
BasaloCruz Travel and Tours
(Owner/ Travel Consultant)
I'm responsible for advising clients about suitable travel options in accordance with their needs, wants and capabilities. In addition, I help them plan trips to domestic or international destinations, tours, accommodation, transport, insurance and fares.
2019
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2023
Concentrix
(Sales Advisor)
As a sales advisor, I facilitate sales transactions by advising customers on suitable products that best meet their needs and encourage purchases. I explain product features and benefits to customers and process customer payments.
2018
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2019
Alorica
(Customer Service Representative)
As an On-Site Financial Account Call Center Agent, I'm responsible for handling inbound and outbound calls from customers regarding their financial accounts. I provide exceptional customer service and support to ensure customer satisfaction and retention.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.