Hi there! I am Jolly Ann

More Info About Me

I am always energetic and eager to learn new skills. I am able to handle multiple tasks on a daily basis, flexible in my working hours, being able to work evenings and weekends. Even though I take my work seriously, I do have a good sense of humor.

Jolly Ann T. Mallonga
Quezon City, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Social Media Manager
Data Entry
Amazon Product Research
Product Listing ( single & with variation)
Amazon Keyword

Certificates

General VA
Amazon VA

My Experience and Education

  • EXPERIENCE
  • EDUCATION
Blank Year
Bachelor of Science in Business Administration (Major in Marketing Management)

National College of Business and Arts

2020 - 2021
SOGAB SHOP
(PAGE MODERATOR)

Manage the page, answering queries, checking the stocks, editing and posting

2021 - 2021
EVERISE
(CUSTOMER SERVICE REPRESENTATIVE)

HUMANA PHARMACY- Answer incoming phone calls from health care providers (i.e., physician offices, clinics) and identify the type of assistance the provider needs (e.g., benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits)

2020 - 2021
CONCENTRIX
(CUSTOMER SERVICE REPRSENATIVE)

MACYS - Responsible for engaging with an upscale client base and creating outstanding customer experiences to ensure the business operates productively and achieves sales, service, and profit goals; communicating with customers via telephone, and email about selling and service-related inquiries; placing orders; suggestive selling; problem-solving; collaborating with stores, carriers, distribution centers, and executives to deliver an Omnichannel experience; performing other duties as assigned.

2019 - 2020
SITEL PHILIPPINES
(CUSTOMER SERVICE REPRESENTATIVE)

VIRGIN MEDIA - Handle incoming phone calls and emails from existing and potential business
customers on queries relating but not limited to:
 Sales and product inquiries, Account and billing queries, service faults, service
configuration and troubleshooting.
 Provide support to customers while demonstrating excellent customer service skills
 Use network monitoring tools to assess and identify issues

My Services

Social Media Management

Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.

Facebook Ads Management

Facebook ads by getting inspiration from a few of our ad examples that have seen success.

Graphic Design

Graphic design is a craft where professionals create visual content to communicate messages.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Quezon City,
Philippines


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