2016
Business Information Management
Asian Institute of Computer Studies
More Info About Me
Hi, my name is Jolina, mother of 2 beautiful children. I’ve been working as a Customer Support in a contact center for almost 3 years. I’d like to pursue my career as a Virtual Assistant for career growth and while enjoying the perks of working at the comfort of my home. I don’t have much to offer for now, all I can offer is my honesty and willingness to do and learn the task assigned to me. I am a quick learner and I have good analytical skills. I hope you can help me start my career as a Virtual Assistant. I assure you my accuracy and on every task that I do.
My Skills and Competencies
Customer Support
Content Creator
Administrative Tasks
Social Media Management
Data Entry
Certificates
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My Experience and Education
2021
-
2022
EventDraw
(Floor Plan Developer (Freelance))
Create and update floor plans into a web based tool that helps event planners during their research and shopping phase to visualize and customize their event in their function space.
2020
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2022
IGT Solutions PH
(Travel Consultant)
Assist passengers in regards to their reservation such as new booking, changing flights (cancelled or not), requesting special services, etc.
2017
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2019
TaskUs
(Menu Transcriptionist)
Transcribe restaurant menu data from source (PDF, image, website) into a food delivery platform.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.