2019
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, MAJOR IN FINANCIAL MANAGEMENT
COR JESU COLLEGE, DIGOS CITY
"Discovering Jolena's Universe , Your Rockstar VA"
Hi! I’m Jolena Mae Agnes, a dedicated and detail-oriented virtual assistant and bookkeeper with over 4 years of hands-on experience supporting small businesses, real estate companies, and entrepreneurs.
I specialize in:
=> QuickBooks Online bookkeeping
=> Payroll processing and invoicing
=> Bank and credit card reconciliations
=> Email & calendar management
=> General admin and data entry tasks
I take pride in being highly organized, trustworthy, and tech-savvy—making sure my clients’ back-end operations run smoothly so they can focus on growing their business.
Whether it's handling financial records, following up on tasks, or keeping your inbox clear and on track—I bring professionalism, accuracy, and initiative to every project. Let’s work together to lighten your workload and streamline your day!
My Skills and Competencies
Social Media Management
AR / AP Specialist
Data Entry Specialist
Bookkeeper
Accounting VA
Customer Support
Certificates
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My Experience and Education
December 2023
-
June 2025
Hawaii Home Offers
(FINANCIAL OPERATIONS ASSISTANT)
=> Managed day-to-day financial operations across multiple businesses.
=> Recorded and reconciled transactions using QuickBooks Online.
=> Processed payroll, utility bills, mortgages, and car loans, ensuring on-time payments.
=> Handled AP/AR and monitored daily bank and credit card balances to prevent overdrafts.
=> Prepared monthly financial reports, budgets, and project costs.
=> Coordinated rental property supplies and ensured readiness for client check-ins.
August 2023
-
November 2023
Twin Home Buyers
(REAL ESTATE BOOKKEEPER)
=> Maintained full-cycle bookkeeping using QuickBooks Online.
=> Processed payroll, paid bills, issued invoices, and performed monthly reconciliations.
=> Communicated with renters to collect payments and track outstanding balances.
August 2020
-
June 2022
SEAART Construction Company
(BOOKKEEPER / ENCODER)
=> Recorded daily transactions and managed inventory records.
=> Processed weekly payroll and issued invoices.
=> Monitored and balanced company income and expenses.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Service Representative
Communicate clearly with customers. Listen actively to their concerns, answer questions, and provide solutions.
Payroll processing and invoicing
Experienced in accurate payroll processing and timely invoicing using QuickBooks and spreadsheets.
Bookkeeper
Record Keeping Tracking AP/AR Bank and Credit Card Reconciliation Financial Reports
Testimonials
Kristin
"Excellent Freelancer! One of Upwork's best. Detailed and thorough."
Elvira
"Jolena is a reliable freelancer. She delivered good quality of work. We would love to work with her again. I highly recommend her if you're looking for someone who can create learning materials in English."