2017
Bachelor of Science in Business Administration major in Financial Management
Universidad de Sta. Isabel
More Info About Me
Hi there! I’m thrilled about stepping into the role of a virtual assistant, especially with the flexibility of working from home and setting my own schedule. The comfort of my home workspace boosts my productivity and efficiency. In my downtime, I love diving into movies—this not only helps me unwind but also fuels my creativity. I’m eager to channel my skills and passion into this role and make a meaningful impact!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
-
2024
IBM Business Services Inc
(Process Delivery Specialist)
• Audit deductions and check payment request.
• Create and process customer billings.
• Download customer remittance details and ensure customer payments are applied based on it.
• Research any unidentified payment receipts and work with Cash Collectors to determine correct posting.
• Ensure Customer Payments are applied accurately and timely in accordance with Service Levels Agreements.
• Apply receipts to open balances and rectify processing errors if needed.
• Maintain a daily cash receipt file to document the processing time for cash applied payments.
• Respond to inquiries regarding payment status.
• Create and distribute monthly reports.
• Attending monthly AR meeting to discuss On-Account and Suspense Account payments together.
• Review and update Desktop Procedures (DTP).
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.