2009
BS Nursing
Holy Angel University
More Info About Me
A Nursing graduate who transitioned into the telecommunications industry, where you built over a decade of experience as a Customer Relations Officer at Digitel Mobile Philippines, Inc. (Sun Cellular). From August 2009 to February 2021, consistently demonstrated strong interpersonal and communication skills, resolving customer concerns and ensuring high levels of client satisfaction. My background reflects adaptability, resilience, and a customer-focused mindset.
Joie Ann Eunice M. Montes
Angeles City, Pampanga, Philippines
Freelancer
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2009
-
2021
Digitel Mobile Phils., Inc. (SunCellular)
(Customer Relation Officer)
Resolving customer concerns and ensuring high levels of client satisfaction, Processing New and Renewal of Line applications.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.