2019
Aircraft maintenance technology
Indiana Aerospace University
More Info About Me
A creative and hardworking individual with a strong vision and dedication to
producing high-quality, presentable work in customer support. Committed
to delivering exceptional service and contributing to organizational success
through effective problem-solving and clear communication.
Social media manager
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2019
-
2020
Own team
(Amazon seo, Product researcher, Product lister, Content Writer)
conduct keyword research and competitor analysis and monitor SEO performance metrics to maximize visibility. also optimize website content and product titles, implement effective link-building techniques, and stay up-to-date with Amazon SEO trends and doing everyday content
2020
-
2022
Own team
(Project manager, Social media manager, Digital marketing manager, Real state VA, Content Writer, ADS)
I handle my own team as a Project manager/SMM in different social media platform doing different digital marketing strategies. Our main goal is to get our potential customers more interested and get more likes, reviews and feedbacks so that we can have higher potential of sales
2023
-
2024
IT Managers Inc
(Customer Support)
Delivered top-tier support to customers, managing
inquiries related to grocery orders, product issues, returns,
and refunds. Known for strong problem-solving skills,
exceptional communication, and the ability to de-escalate
challenging situations while maintaining customer
satisfaction.
2024
-
2025
Evotech Solution Inc
(Recovery Specialist)
Experienced Amazon Recovery Specialist with expertise
in the seller side, specializing in reviewing invoices and
proof of delivery(POD). Skilled in managing and monitoring
cases through to successful reimbursement, ensuring
accuracy and compliance throughout the process. Strong
attention to detail, problem-solving abilities, and a focus
on delivering timely solutions for sellers.
Editing all incorrect details and communicating with
Amazon via email regarding the missing documents that
need to be submitted.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.