2019
Aircraft maintenance technology
Indiana Aerospace University
More Info About Me
I am actively seeking a position where I can leverage my skills and further enhance my abilities. I am committed to putting forth 100% effort and utilizing my capabilities to contribute to the growth of your company. I am excited about the prospect of meeting new individuals within your organization, as it presents an opportunity for both personal and social growth.
Social media manager
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
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2020
Own team
(Amazon seo, Product researcher, Product lister, Content Writer)
conduct keyword research and competitor analysis and monitor SEO performance metrics to maximize visibility. also optimize website content and product titles, implement effective link-building techniques, and stay up-to-date with Amazon SEO trends and doing everyday content
2022
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2023
Concentrix
(Customer Service Representative)
• Managed a high volume of customer inquiries and concerns through email and chat platforms, ensuring prompt and accurate responses
• Demonstrated proficiency in analyzing customer issues communicated through email and chat, providing effective and satisfactory solutions.
• Process customer orders for healthcare products, ensuring accuracy and efficiency.
• Stay well-informed about Walmart's healthcare products, services, and policies to offer accurate information to customers.
• Meet and exceed established performance metrics, including customer satisfaction ratings, response times, and issue resolution benchmarks.
• Provide prompt and courteous assistance to customers regarding inquiries, product information, and healthcare-related services.
2020
-
2022
JRL Autosupply
(CEO)
Making profit by doing content creation, copy writing, boosting, organic marketing
2020
-
2022
Own team
(Project manager, Social media manager, Digital marketing manager, Real state VA, Content Writer, ADS)
I handle my own team as a Project manager/SMM in different social media platform doing different digital marketing strategies. Our main goal is to get our potential customers more interested and get more likes, reviews and feedbacks so that we can have higher potential of sales
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.