2021
Financial Management
Cavite State University
Know me more
I am a Bachelor in Business Management focused on Financial Management and former Service Quality Manager and Total Quality Manager at the biggest fast-food chain in the Philippines, Jollibee Foods Corporation, under the De Guzman Group of Companies. With experience in field work for over 4 years. Expert in data entry and Excel form uses. Pivot, payroll and schedule management. A Service Quality Manager is 2nd in rank at the store management level. As a Service Quality Manager, my primary responsibility is to give 100% satisfaction to every customer as well as make decisions on how to handle the finances of our company following a set standard for providing a profitable day-to-day operation. Encoding 100% accurate sales data and creating reports on the factors that affect our everyday operations. Proper communication is well practiced for our every endorsement every shift. I monitor incomes and expenses and create layouts on how to minimize expenses and maximize sales opportunities.
With all these skills I can facilitate multiple functions and will surely be at my very best all the time.
What are my skills?
Data Entry
Accounting (Payroll, Recievables,Expenses)
Schedule Management
Sales Report
Certificates
Journey of my Experience
2023
-
2024
George and Nikoy G Foods Corporation De Guzman Group of Companies
(Assistant Restaurant Manager 3)
- 2nd to the highest level in-store level of management
- Handles all service-related responsibilities
- Crew enhancement director, creates program and schedule for crew progress and monitoring
- Reliever of Restaurant Manager (highest position in-store level)
- Process encoding of feedback management system received from customer service or Azure
- Oversee the service provided by the store during every operation; production and service-related services
- Must be updated on all memorandum set by JFC
- Cascades updates of a memo on all service and production team
- Cash control manager, handles bank pick-ups, fund replenishments through borrowed sales
- Accurately inputs Sales Performance Logbook on every end-of-day operation basis
- Monitors Dailies expenses of man-hours and utilities and squeezes to a minimum accepted level
- Pre-checking of payroll and store expenses on semi-monthly terms
2022
-
2023
Eddie G Foods Corporation De Guzman Group of Companies
(ARM3)
- Kitchen manager handling production-related responsibilities
- Repairs and maintenance manager handling equipment preventive maintenance schedules and emergency repairs, reports via email and links provided by JFC
- Enroll all equipment in preventive maintenance on q quarterly basis
- Encodes all inventory on every end of day basis
- Oversee kitchen production and avoid overproduction
- Creates reports for all variances of inventory
2019
-
2022
Rafa and Ina G Foods Corporation De Guzman Group of Companies
(Regular Crew)
- Administrative Assistant
- ARM3 reliever
- counter and kitchen manager trainee
How can I serve you?
Data Entry
Encoding and Reports creating
People Management
Scheduling and to-do task distributions Crew Training System
Accounting
Payroll And Taxes