N/A
BS IN HOSPITALITY MANAGEMENT
ISABELA STATE UNIVERSITY
More Info About Me
Motivated and detail-oriented individual with 2 years of experience as a Virtual Assistant and 1 year in the BPO industry. Skilled in communication, time management, and problem-solving. Seeking an opportunity to contribute my abilities and grow professionally in a dynamic and challenging environment.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Sales Representative
Certificates
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My Experience and Education
January 2025
-
August 2025
Sunnyda Inc
(Administrative Assistant)
My main tasks included editing content to ensure
accuracy and clarity, translating documents to meet
client needs, and working as a website editor to update
and maintain site content. I focused on delivering high
quality work while meeting deadlines and following
brand guidelines. These tasks helped me develop strong
attention to detail, language skills, and technical
knowledge in managing online content.
December 2023
-
January 2025
Foundever
(CHAT & EMAIL ASSOCIATE)
I worked in customer service for a car rental company,
where I handled both chat and email support. My
responsibilities included assisting customers with booking
inquiries, rental issues, and general concerns. I ensured
quick and clear communication, helping resolve problems
efficiently while maintaining a professional and friendly
tone. This role strengthened my ability to multitask, stay
calm under pressure, and deliver excellent customer
service.
March 2022
-
March 2023
BEL & BRIL
(OUTSOURCING AUSTRALIA CLIENT)
-Highly skilled with using CRM and inputting
candidate information into the Recruiter flow.
- Scheduling a call appointment with our potential
candidate into the Calendly.
-Utilizing LinkedIn Sales Navigator efficiently and
successfully.
- Sending email to the candidate to conduct an
campaign and to do follow up.
- Responding Client e-mail with pre-made response.
2018
-
2018
ROYAL GRAPHIC DESIGN
((GRAPHIC DESIGNER/ VIDEO EDITOR))
-Conceptualize visuals based on requirements
-Prepare rough drafts and present ideas
-Develop illustrations, logos and other designs using software or by hand
-Use the appropriate colors and layouts for each graphic
-Work with copywriters and creative director to produce final design
-Test graphics across various media
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.