Hey I am John Marco

More Info About Me

Dedicated and highly organized Virtual Assistant with a strong background in administrative support and exceptional communication skills. Seeking to provide efficient, remote assistance to clients, improve their productivity, and help them achieve their goals.

Professional Summary:

Over 3 years of experience as a Virtual Assistant, delivering top-notch administrative and executive support services.

Proficient in a wide range of administrative tasks, including email management, calendar scheduling, data entry, travel coordination, and document preparation.

Skilled in utilizing various virtual tools and software, such as Google Workspace, Microsoft Office Suite, Trello, Asana, and project management software.

Strong written and verbal communication skills, enabling effective client communication and collaboration in virtual environments.

Proven ability to maintain confidentiality and handle sensitive information with discretion.

Detail-oriented and self-motivated professional, capable of managing tasks efficiently in a remote work setting.

John Marco Malicay
Cebu City, Philippines
Freelancer
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My Skills and Competencies

MS Office
Communication
Critical Thinking
Attention to Detail
Dependable
Collaboration & Team work
Social Media Expert
Content Creation
Customer Support
Basic Quickbooks
Email Marketing
Project Management
Research and Market Analysis
Planning

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2010
Bachelor of Science in Business Administration

University of San Carlos

July 2022 - September 2023
Greg Patrick
(Lead Generation Specialist)

-Research and identify potential leads through various channels, including cold calls, emails, social media, and industry events.
Qualify leads based on specific criteria and maintain lead scoring systems.
-Initiate and maintain relationships with leads, providing relevant information, answering inquiries, and addressing concerns.
Collaborate with the sales and marketing teams to ensure alignment of lead generation strategies with company goals.
-Utilize CRM software to track and manage lead interactions, ensuring data accuracy.
-Regularly provide reports and updates on lead generation progress, conversion rates, and challenges faced.

June 2021 - May 2022
Uni Lifestyle Hub
(Admin Support)

Assisted in managing the client's social media accounts, scheduling posts, and responding to comments and messages.
Conducted research on industry trends and competitors to provide valuable insights.
Supported email marketing campaigns by creating and proofreading content.
Assisted in organizing and coordinating virtual meetings and webinars.
Performed administrative tasks such as data entry, file organization, and document preparation.

October 2020 - April 2021
Genesis Tech Hub
(Admin Support)

- Manage and maintain the client's calendar, scheduling appointments and meetings, and sending reminders.
- Handle email correspondence, filter and prioritize messages, and respond to routine inquiries.
- Conduct research on various topics and compile data for reports and presentations.
- Assist in travel planning, booking flights, accommodations, and coordinating itineraries.
- Prepare and edit documents, spreadsheets, and presentations using Microsoft Office Suite and Google Workspace.
- Perform data entry tasks with a high degree of accuracy and attention to detail.
- Collaborate with the client to create and manage to-do lists and task tracking systems.
- Provide excellent customer service by promptly responding to client inquiries and resolving issues.
- Maintain confidentiality and handle sensitive information with discretion.

March 2017 - April 2020
Cryx Interior Design Services
(Project Manager)

Met project deadlines without sacrificing build quality or workplace safety.
Updated operational methods and oversaw accounting procedures for improved efficiency.
Developed and initiated projects, managed costs, and monitored performance.
Maintained relationships with the material vendors to lower costs and diversify capabilities.
Led project teams through design, construction, and operational direction in project challenges, consistently meeting deliverables according to deadlines,

June 2013 - February 2017
Arctic Swimming Pools Services
(Operations Coordinator)

Track day-to-day financial reports and investigate for any discrepancies with accounting staff to keep records accurate.
Performed statistical analyses to gather data for operational and forecast team needs.
I evaluated the suppliers to maintain cost controls and improve operations.
I worked with vendors to make purchases and reconcile invoices.
Reconciled monthly operating budgets and shared information with the senior management team.

February 2011 - May 2013
Top Prime Enterprises
(Inventory Control Specialist)

Facilitate shipment, reviewed merchandise and tracked paperwork.
Audited and corrected discrepancies in the inventory numbers.
Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.
Input data in the software to create updated status reports for quick reference of project progress and deadlines.
Schedule deliveries of raw materials by specified time to begin production on time.

My Services

Social Media Management

-Strategy Development -Content Creation -Content Scheduling -Community Engagement -Analytics -Campaign Management

Data Entry

-Data Conversion -Data Entry and Collection -Data Mining -Data Research -Data Transcription -Database Management

Lead Generation

- Database Building - Inbound and Outbound Marketing - Social Media Engagement - Email Marketing - CRM Integration

Administrative Support

-Email, Calendar Management -Data Entry -Invoicing and Billing -Social Media -Project Coordination -Research

Project Management

-Project Planning -Team Coordination -Project Monitoring -Communication Management -Cost Management -Procurement

Real Estate Support

-Listing Coordination -Lead Generation -Client Communication -Database Management -Market Research -Transaction Coordina


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cebu City,
Philippines


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