2018
Bachelor of Science in Hotel and Restaurant Management
Divine Word College of San Jose
More Info About Me
I've been with the BPO industry with over 4 years' experience working as customer service representative and subject matter expert (SME). Diplomatic, personable, and adept at managing sensitive situations. Highly organized, self-motivated, and proficient with computers.
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2022
EXL
(Intake support)
Health insurance
2019
-
2022
VXI
(SME)
BPO
2018
-
2019
Inspiro
(Customer Service Representative)
BPO
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.