2022
Bachelor of Physical Education
University of Southeastern Philippines
About Me
I have 2 years of experience working in a call center environment, where I developed strong customer service. Throughout my career, my ability to communicate, manage challenging solutions, and resolve customer problems has allowed me to meet performance goals and contribute to a positive customer experience.
- I am passionate about what I’m doing and continuously improving my skills to deliver exceptional service.
- I’m skilled at communicating effectively, paying close attention to details, managing time efficiently, and multitasking seamlessly to ensure you get accurate and timely support.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2024
VXI Global Solutions
(Reservation and Extension Department)
Placing car reservations or bookings and as well as extending the existing
contract of the customer.
- Assist customers with their missing items in the car, provide insurance and process refunds.
2022
-
2024
VXI Global Solutions
(Customer Service Representative (Microsoft Xbox))
Practical and versatile with experience in collaborating on troubleshooting
steps.
- Resolve customer concern by performing troubleshooting steps, helping set up their gaming
devices, process refunds, and service repairs.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.