2016
Bachelor's/College Degree in Hospitality/Tourism/Hotel Management
Far Eastern University
More Info About Me
An enthusiastic person with 3+ years of experience in works related to customer service. I enjoy meeting new people and finding ways to help them have an uplifting experience. I can almost always find common ground with strangers, and I like making people feel comfortable in my presence. I find this skill is especially helpful when kicking off projects with new clients.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2022
Circuit Line Enterprises | Philippines
(Encoder)
-Ensuring data is accurate before entering into relevant databases
-Interpreting data on paper and translating it digitally.
2018
-
2019
Teleperformance | Philippines
(Non-voice Center Agents)
-Answer support tickets, emails, and live chat.
-Handle anything from simple account questions and bill payments, to pre-sales questions, account closures, and complaints.
2017
-
2018
FIRSTLEAD INC. | Philippines
(Cashier)
-Managing transactions with customers using cash registers
-Scanning goods and ensuring pricing is accurate
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.