Hey I am John

More Info About Me

I can perform the assigned tasks equally well in teams with clear instructions and projects where my initiative is welcomed.

John Kenneth Reyes
Mandaluyong, Philippines
jhnknnthrys@gmail.com
Freelancer
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My Skills and Competencies

Cold calling and email
Lead Generation with Email Marketing
Customer and Technical Support
Data entry and Mining

Certificates

GVA
Lead Generation with Email Marketing

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2008
Elementary and High School

Arellano University, Mandaluyong

2010
Information Communications Technology | 2 year course

International Electronics and Technical Institute,Inc, Makati

2017 - 2022
Teleperformance
(Technical Support and Subject Matter Expert)

-Answered questions and facilitated solutions
-Issue tracking and reporting, close cooperation with internal and external teams
-Maintained accurate customer records in professionally written formats
-Performed first-level core troubleshooting on software system problems and delivered accurate technical solutions
-Working continuously on a task until completion (or referral to third parties, if appropriate)

2017 - 2017
Magellan Solutions
(Customer Service Agent)

-Answered customer inquiries via phone and email
-Provided product and service information to customers

My Services

Customer Support Specialist

Investigated and resolved customer complaints provided product and service information to customers

Subject Matter Expert

Issue tracking and reporting, close cooperation with internal and external teams.

General Virtual Assistant

Online Research, Customer Support, Email Handling, and Social Media Content

Data Gathering

Search the Internet for information on a wide variety of topics.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Mandaluyong,
Philippines
Email :
jhnknnthrys@gmail.com


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