2019
Bachelor of Science in Toursim
University of San Jose Recoletos
Behind Every Successful Business is a Great Assistant!
John Jerry Cabrera, also known as Janah Cabrera, is a dedicated and passionate individual from Cebu, Philippines. With a diverse background in healthcare, Janah has gained experience in areas like Prior Authorization, Collections Billing, as well as Recruitment and General Admin Assistance. Over the course of four years, she has honed her skills and developed a strong work ethic. Janah’s passion for helping others shines through in everything she does. She is committed to making a positive impact and always strives to deliver her best in every task she takes on. Outside of work, Janah enjoys spending time with friends and family. She also participates in pageants during her spare time. Janah believes that pageants are a powerful platform to raise awareness, amplify the voices of the unheard, and, most importantly, inspire others to do good and make a positive impact in the world. An open-minded person who is always eager to learn, especially about new trends, she can be a great asset in leading a successful business.
If you're looking for a dedicated and skilled professional to support your business, let’s connect and make great things happen!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Medical VA
Certificates
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My Experience and Education
2022
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2024
STAFFVIRTUAL
(Admin Associate and Recruitment)
In my role at STAFFVIRTUAL, I handle various tasks such as creating and posting posters, including those for employee birthdays, work anniversaries, client commendations, and more. I also manage email blasts for company announcements and RSVPs. Additionally, I oversee content for our Facebook, Instagram, and TikTok accounts, with a focus on engaging with our followers.
I am proficient in using tools like Google Sheets, Google Docs, Google Calendar, Google Meet, Canva, Mailchimp, Monday.com, and Airtable. As a recruiter, my responsibilities include screening candidates, sending text blasts, and conducting virtual interviews.
2020
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2022
OPTUM
(Prior Authorization Associate and Patient Care Collection Billing)
During my time at Optum, I had the opportunity to handle various tasks, including inbound and outbound phone calls, emails, and faxing. In the Prior Authorization account, we are responsible for processing patient requests for medications. This involves gathering their information, checking eligibility, verifying ICD10 codes, and asking medical questions. Our goal is to help patients secure their medications and provide alternative options when necessary.
In the Collections Billing department, we focus on collecting outstanding balances from patients for their infusions. We encourage timely payments to ensure they can receive their next infusions. Additionally, we input billable items to track the amounts we need to collect. I was proud to be awarded second place in my team for collecting the highest amount.
2020
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2020
Iresponse Business Solutions Inc.
(Quality Analyst)
Listen to recorded calls and evaluate the quality provided by customers service representatives or agents.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Medical VA
Medical VA services like appointment scheduling, patient reminders, EMR management, billing, and insurance processing.