2020
Accountancy and Business Management
Davao City National High School
More Info About Me
Hi there I am John Jaime Luz, You can call me Johnny from Davao City Philippines.
I have a unique blend of experience as a Customer Service Representative, catering to both B2B and B2C customers. With two years in Sales and one year in customer support, I bring a well-rounded skillset to the table. I am a collaborative team player, known for my creativity and dedication in adapting to any changes that come my way. Furthermore, I am highly attentive to detail and consistently strive for greatness in everything I do.
My objective is to maintain a strong emphasis on attention to detail, ensuring accuracy and minimizing errors in all tasks. I strive to consistently provide a high-quality service that surpasses the expectations of customers. Additionally, I aim to create exceptional experiences for clients, fostering long-term relationships with them.
Feel free to scroll down to see all my sample works .
My Skills and Competencies
General Virtual assistant
Social Media Management
Graphic Designer
Data Entry
B2B & B2C
Certificates
My Experience and Education
2020
-
2022
Altria
(B2B Agent / Customer Service Representative)
Calling Business owners and helping them to advertise their business.
Calling business owners on behalf of Hilton Public Relations.
Generate leads every day.
I was helping the customer with their orders.
We are providing refunds.
We are helping them on how to return their orders.
I am helping them with technical issues.
2019
-
2020
The Launch Pad
(B2C Agent)
Calling Consumers and offers Medicare and Medicaid insurance and auto insurance.
Providing consistent leads.
2022
-
2023
DCS DAMART UK.
(Customer service)
HelpMaintaining a relationship with our customers.
the customer to place their orders.
Providing quality services.
We are helping them to return their parcels
My Services
Customer service
We are providing excellent services to customers.
B2b & B2C
Dealing business-to-business and business-to-consumers
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Testimonials
Jeffrey Tangi
"Working with John Jaime Luz has been an incredible experience. His passionate approach to every task and his proactive attitude make him a standout team member. John is not just a team player; he's a multiplayer, seamlessly collaborating with everyone and elevating the entire team's performance. His dedication and enthusiasm are truly inspiring, and he consistently delivers outstanding results. Highly recommended!