2018
Bachelor of Science in Information Technology
Filamer Christian University
More Info About Me
A dedicated and self-motivated individual who is willing to learn new skills to improve myself and to provide best outcomes for my clients. I am someone who has an excellent computer skills, is well-organized, flexible, have exceptional focus, and is willing to take on any task.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
Jo’s Coffee Roxas
(Social Media Manager (Part-Time))
• Responsible for creating post on Facebook and Instagram
• Developing strategies to increase followers
• Daily engagements by replying to inquiries, comments and interactions.
• Creating graphic design for daily contents using Canva.
2020
-
2024
Cal’s Poultry Supply Corporation
(IT technician)
• Maintains all computer software and hardware accessible to use by other employees
• Troubleshoot IT related problems on both software and hardware
• Monitors the log and list of maintenance repairs
• Monitors the movement and status of IT equipment
• Provide orientation and training to new IT personnel
• Perform weekly preventive maintenance of computer
2019
-
2019
Inspiro - Iloilo
(Customer Service Representative)
• Answer incoming calls
• Management and resolve customer complaints
• Identify and escalate issues to supervisors
• Document all call information according to standard operating procedures
• Complete call logs and reports
2019
-
2021
Ecoy's Anime Store
(Social Media Manager)
• Create, curate, and manage all published content (images, video and written)
• Monitor, listen, and respond to user comments and questions on social media platforms
• Analyze social media campaigns and strategies to ensure they are meeting objectives
• Monitor and report on metrics, including impressions, reach, likes, and shares
• Research and analyze competitive social media strategies
My Services
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.