BS- Marine Engineering
John B lacson Molo, Iloilo City
Hi, I’m Johnel. 25 years old. I'm a virtual assistant based in the Philippines. I am outgoing, efficient, keen on details, and able to meet deliverables within the deadline. Reliable and hardworking, and can work under pressure with less supervision. I also learn quickly, and I'm confident in my ability to make anything I put my mind to succeed.
Right now, I am seeking a part-time or a full-time work opportunity and am determined to accept any job suited to my line of experience. I'm also open to getting involved in different kinds of work as I want to try and learn new things. I look forward to working with you and helping you with your day-to-day task to improve your business productivity.
John B lacson Molo, Iloilo City
-Actively listened to customers, handled concerns quickly and escalated major issues.
-Monitor all the technical issues of the customer
-Ensures compliance with rules and procedures to be correct
-Deals to any disputes in the confident and right manner. Untoward incident will be reported to the Supervisor for corrective action.
-Watching for email inboxes to see if there are any updates from customers and responding appropriately to their concerns.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
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