2016
Bachelor of Science Criminology
Eulogio Amang Rodriguez Institute of Science and Technology
More Info About Me
Thrives in fast-paced environments. Proven ability to meet companies expectations to propel accomplishments while providing associates with necessary tools to succeed. Detail-oriented and determined to maintain customer retention. Ambitious and passionate professional willing to take on new challenges while adapting to business changes.
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Surveillance Monitoring
CCTV footage Investigation
Certificates
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My Experience and Education
2021
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2022
UCIT Philippines (Stealth Monitoring)
(Supervisor)
• Monitored compliance with workplace policies and safety objectives.
• Equipped staff with knowledge and skills to reach company targets, coaching and mentoring new joiners and under performing employees in best operational practices.
• Offered constructive feedback to employees in response to quality assurance measures, ensuring consistently exceptional service.
• Monitored operations to ensure employees followed relevant procedures and worked towards defined Key Performance Indicator (KPI) targets
2019
-
2021
UCIT Philippines (Stealth Monitoring)
(Team Leader)
• Inspired teams to achieve or exceed goals through regular motivation, implementing loyalty incentives and facilitating teambuilding activities.
• Served as customer service team lead, enforcing company policies, answering co-workers' questions and training new staff.
• Completed audits and risk assessments to achieve regulatory compliance
2018
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2019
UCIT Philippines (Stealth Monitoring)
(Surveillance Operator)
• Deterred anti-social behaviors and criminal activities impacting client's properties.
• Secure different sites in U.S and Canada.
• Verified identification for authorized personnel and visitors to property.
My Services
Surveillance Operator
I secure the lives and properties of the customer.
CCTV footage Investigation
I review and Investigate CCTV footage regarding any incidents in your property.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.