2021
Bachelor of Science in Information Systems
Informatics College Cebu
More Info About Me
I’m enthusiastic about meeting new people and finding ways to help them have an uplifting experience.
If you are looking for a VA with ambitious ideas and result-oriented solutions to help grow your business, increase your productivity and profitability with a customer quality support experience, search no more. I commit to bringing my expertise in data entry, admin work, and sales operations so you can do what you're awesome at.
I’m self-driven always looking for different avenues to exercise my efficiency and proficiency. I am attentive and proactive. I deliver practical results in a timely manner. I enjoy collaborative work but still can efficiently work on my own.
My goal is to shine a new light on your business and deliver opportunities for growth and optimization via surprising insights, independent problem-solving, and unassuming communication.
I know that growing a business is not easy, but let me be the solution to your problems and fill up the hole in your business, so we can create milestones together.
My Skills and Competencies
Web Researcher
SEO Specialist
Data Entry Specialist
Content Writer
Certificates
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My Experience and Education
2022
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2022
Brian
(Data Entry/ Web Researcher)
• The project involves performing research related to real estate deeds and titles in preparation for the Oklahoma real estate auction.
• Checking some Tax liens, Medical liens, and Judgement liens to the current and previous owners of the property through the Assessors page.
2021
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2022
Voip Amarillo TX · Freelance
(Search Engine Optimization Specialist)
● Completed in-depth analyses of competitor ads, keywords, bids, and landing
page activities.
● Established SEO best practice strategies.
● Performed keyword research for site optimization, search display ads, and
competitive bidding.
● Collaborated with operations, marketing, and engineering teams to implement
best practices for on-page, off-page, and technical SEO.
● Tracked organic and paid search traffic using SEO Tools SEMRUSH.
2017
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2021
Techmahindra Cebu
(Customer Service Representative)
• Worked as an inbound customer service representative. Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.
• Access electronic cataloging systems to look up product information and availability.
• Excel within a service-oriented company, demonstrating a talent for communication effectively with customers from diverse backgrounds.
• Created and submitted escalated cases and trendsetters to proper departments for approvals and or log updates of inventory, pricing, descriptions online as well as in-store
2016
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2017
Convergys G5 Makati
(ATT UVERSE Technical Support)
● Team member supporting and providing extensive customer service for the ATT U-verse
system. (U-verse its TV internet and phone service all coming through one system a
● Motorola DVR or a Cisco Non-DVR.
●Providing world class customer service by taking ownership of each call and show customer
we care, handling calls.
● Effectively, efficiently and confirming all Issues have been addressed and handled.
● Troubleshooting issues tech installers encountered during installation in customers homes.
● Like setting up the RG to receive the signal for the TV, and registration for the internet.
● Completed extensive work on the U-verse system to activate as soon as the technician
complete the installation
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.