2019
Bachelor of Science and Information Technology
Isabela State University
More Info About Me
I'm a goal-oriented, self-reliant, and responsible person who is constantly receptive to new ideas and eager to learn new things. I've been employed by one of the largest BPO firms in the Philippines for three years as a content support and customer care representative. Regarding technological matters, I like advising and assisting customers. I am able to work alone and finish projects on schedule. I am a quick learner who uses resources to ensure that I educate myself on the topics I need to know in order to better serve my clients.
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2023
Alorica
(Content moderator)
review user-generated content to remove offensive, inappropriate and harmful content before it reaches people online.
2019
-
2020
Alorica
(Costumer Service)
listen and respond to customers' questions. Customer service representatives work with customers to resolve complaints, process orders, and provide information about an organization's products and services
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.