Hey I am John

More Info About Me

About Me

John Alvin D. Pascual
Pasay City, Philippines
johnalvin0610@gmail.com
Freelancer
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My Skills and Competencies

Logo Making
Email Support Representative
Technical Support Representative
Customer Service Representative

Certificates

GVA

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2015
Occidental Mindoro State College

Bachelor Of Science in Information Technology

2010
San Jose National High School

Secondary Education

2005
San Jose Pilot Elementary School

Primary Education

2021 - 2022
Infocom Technologies Inc.
(Technical Support Associate)

Answering Calls and assisting customers to resolved their issues in regards to their internet problems / basic troubleshooting / documentations.

2018 - 2020
Vurtualists Business Solutions
(Email Support)

Sending emails to the customers about their parcels / tracking delivery items / updating customer information and verification.

2017 - 2018
Sitel Philippines
(Customer Service Representative)

Upselling / Providing customer's taste of music by getting information about what their music taste.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Customer Service Representative

Help customers with complaints and questions, give customer information about products and services, and process returns

Email Support

Prompt chat and email response to customers. Document each customer's question or problem and give answer or solution.


Works

Social Media Manager

Technical Support Represe...

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Pasay City,
Philippines
Email :
johnalvin0610@gmail.com


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