1995
B.S. Biology
De La Salle University - Dasmarinas
More Info About Me
Meticulous, task-driven and energetic professional exceptional ability to facilitate all aspects of internal and external communications, support the day-to-day administrative, financial, and operational functions by working collaboratively with C-level executives. Proven talent for aligning business objectives with comprehensive administrative knowledge to achieve maximum operational impacts, conserve time and boost efficiency.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2024
Advanced Construction Technologies (Bahadir Engineering & Tedeschia
(Document Controller)
• Print and distribute documents as needed
• Scan and upload documents according to company procedure
• Collect and register all technical documents such as drawings and blueprints in the company’s system
• Review and update documents for maintenance and quality control
• Keep other personnel updated on new document versions and how to obtain access
• Handle records across various departments
• Create templates for use by other personnel
• Maintain confidentiality regarding sensitive documents
• Establish and maintain record retention timelines
2018
-
2022
Advanced Construction Technologies (Bahadir Engineering & Tedeschia
(Receptionist)
• Greet clients and visitors with a positive, helpful attitude.
• Assisting clients in finding their way around the office.
• Announcing clients as necessary.
• Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
• Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
• Preparing meeting and training rooms.
• Answering phones in a professional manner, and routing calls as necessary.
• Assisting colleagues with administrative tasks.
• Performing ad-hoc administrative duties.
• Answering, forwarding, and screening phone calls.
• Sorting and distributing mail.
• Hiring, managing, and developing the junior administrative team.
• Provide excellent customer service.
• Scheduling appointments.
2017
-
2018
Arnold Dix ALARP LLC, Doha, Qatar
(Executive Assistant)
• Manage scheduling for Company CEO
• Draft, review and send communications on behalf of Company CEO
• Organize and prepare for meetings, including gathering documents and attending to logistics of meetings
• Answer and respond to phone calls, communicate messages and information to the executive
• Prioritize emails and respond when necessary
• Coordinate travel arrangements
• Maintain various records and documents for Company CEO
2013
-
2017
KEO International Consultants, Doha - Qatar
(Document Controller)
• Reviewed all final correspondences for dispatch to various contractors as well as all incoming correspondences from various contractors for distribution
• Served as a liaison between support groups within the team by scanning, renaming, copying, filing and uploading to shared folder / server
• Provide support to all Managers, Engineers and technical officers with regards to drawings, Operation & Maintenance Manuals etc. and to upload the same to the SharePoint
• Maintain related files and prepared request for reproduction of documents
• Responsible for all clerical work, incoming and outgoing emails, maintained a tracking facility to enable documents to be updated easily.
• Keep files well-organized and ensured confidential information and documents were handled with complete discretion
• Arrange files, documents and record of incoming and outgoing transmittals
• Responsible for the processing of reports (monthly, bi weekly, end user) as well as processing of progress and technical reports
• Provide clerical support to company employees, including copying, faxing and file management
• Answer and manage incoming and outgoing calls while recording accurate messages
• Open and properly distribute incoming mail
• Obtain signatures for financial documents and internal and external invoices
• Greet incoming guests/visitors in a professional manner and provided friendly, knowledgeable assistance
• Answer telephone inquiries from clients, vendors and the public
• Perform other related duties as required and assigned
2009
-
2012
Bank of the Philippine Islands
(Assistant Business Manager)
The Assistant Business Manager (ABM) is responsible for the overall management of the branch operations and delivery of competent and timely service to all customer segments, consistent with the Bank’s business objectives, internal policies and procedures, as well as controls and regulatory standards.
2006
-
2009
Bank of the Philippine Islands
(Senior Service Associate)
• Act as universal reliever to Customer Service Representative, Customer Service Associate, and Universal Processor
• Act as universal checker for the branch and signatory to internal documents and co-signatory to external documents
• Review and authorized T-accounts, Internal documents within prescribed authority limit, daily systems reports except the critical reports, Significant Balance Change Reports, List of New Accounts Opened for the Day, List of File Maintenance done by the Branch, List of Improperly Handled Accounts, AMLA-CTR Transaction Reports, Exception Activity Reports, Tellers' Proofsheets
• Move towards a zero-defect level in quality of transaction processing
2002
-
2006
Bank of the Philippine Islands
(Customer Service Associate / Teller)
• Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions
• Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents
• Reviewing all check transactions and verifying authenticity of all notes received
• Cross-selling to existing clients of the branch
• Referring transacting clients who have queries or are interested in other bank products
• Continuously providing a WOW Customer Experience to all transacting clients
• Performing other functions that may be assigned from time to time
1998
-
2002
BPI Cards Collection Department
(Administrative Assistant / Collection Specialist)
• Prepare and submit MIS reports to the Department Head. Functioned as the Department’s secretary and caters to 6 other different supervisors in the Department. Ensured that all collection remedies have been executed and completed all documents preparatory to filing of cases.
• Encode supplemental information such as billings, payments, cases filed, records of returned checks of delinquent cardholders.
• Carry out all collection actions and remedies required on delinquent accounts assigned. Maintained/updated cardholder and customer records of those cardholders with delinquency records.
• Receive calls from cardholders for requests for change of address, cancellation of cards, updated records – e.g. telephone numbers, block codes.
• Carry out all collection actions and remedies required on delinquent accounts assigned. Maintained/updated cardholder and customer records of those cardholders with delinquency records.
• Receive calls from cardholders for requests for change of address, cancellation of cards, updated records – e.g. telephone numbers, block codes.
• Requested manual collection letter generation (Lawyer’s Letters).
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.