2010
Bachelor of Science in Chemical Engineering
Bicol University
Legazpi City
Professional Goals
My desire is to impart my knowledge and skills from my years of experience in the BPO industry and help my clients grow their business by producing quality work. This way, I can create a greater impact in the lives of other people and the company. This is also a great opportunity for me to widen my scope of abilities.
Professional Competencies
Skills and Abilities that will help me perform in my job.
Data Entry
Certificates
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Professional Timeline
“A mind that is stretched by new experiences can never go back to its old dimensions.” – Oliver Wendell Holmes, JR.
2019
-
2020
VXI Global Solutions B.V.,
(Customer Support / Sales)
Answers to customers’ inquiries, offer fiber internet upgrade to existing customers and new connections to potential clients.
2018
-
2019
ePerformax Contact Centers & BPO,
(Customer Support Consultant)
Answers to customers’ questions regarding their PayPal account transactions, Billing and other general inquiries.
2017
-
2018
EnableSME INC.,
(Customer Service (inbound) / Appointment Setter (outbound))
Answers to customers inquiries regarding their installation and escalate other issues to other departments. Create appointments for customers who are interested in getting Solar Panel Installations.
2011
-
2017
Acquire Asia Pacific
(Credit and Collections Officer)
Handles Billing and Collection of clients' debts. Tasked as the team’s POC (Point of Contact) in the absence of a Team Leader.
Services Offered
Commited to deliver high quality services to help your business succeed.
Data Entry
Data Entry Specialists are the critical liaison to efficiently manage large amounts of information.