2009
Bachelor of Science in Accountancy
Saint Vincentβs College
More Info About Me
Discipline is something that keeps each person in control. It motivates a person to progress in life and achieve success. We need discipline in almost everywhere in life. Without discipline, the life of a person will become dull and inactive. Discipline is the bridge between goals and accomplishments.
Hi! my name is Joefel Pueblos. I'm your rockstar online bookkeeper and I'm happy to be at your service. I started working as an assistant bookkeeper in 2009 after I graduated college to gain experience in the field. Until the company I work for introduced online bookkeeping in 2015 to make it easier for us to organize our records. After 3 years I switch to customer service as technical support and later became an escalations manager
As an Online Bookkeeper, I help businesses or business owners grow their business efficiently by providing quality numerical and data analysis skills for the highest accuracy.
My Skills and Competencies
Online Bookkeeping
Data Entry
Customer Service
Lead Generation
Escalations Management
Social Media Management
Certificates
My Experience and Education
January 22, 2025
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May 5, 2025
Shopify
(Merchant Support Advisor)
Provide exceptional customer support and guidance to business owners using Shopify for their online stores.
Investigate and resolve technical issues or escalate them to specialized teams when needed.
Support new users with store setup, domain connection, and launching their store.
March 2024
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August 2024
OBI Services
(Data Entry Specialist)
Extract and organize company and contact data, ensuring accuracy for CRM integration and outreach preparation.
Conduct in-depth company research using the Grata platform to source qualified leads based on specific criteria such as industry, location, and growth signals.
Support market mapping and deal origination by identifying potential acquisition targets or strategic partners.
Generate clear reports and insights to assist decision-makers in evaluating market opportunities and competitive landscapes.
August 2022
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December 2023
Concentrix
(American Express Fraud Specialist)
Supports card members in identifying and preventing fraud on their account
April 2021
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June 2022
TechMahindra
(Escalations Manager)
Handling customers complaint
October 2020
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March 2021
Lotus Riche Ignites Coaching & Consulting
(Virtual Assistant)
Responsible for creating and scheduling content that aligns with the brand's voice and objectives across various social media platforms.
Engages with followers by responding to comments, messages, and inquiries, helping to build and maintain a positive online community.
Tracks and analyzes social media performance, generating reports to assess trends and identify
areas for improvement.
Assists in planning, executing, and monitoring both paid and organic social media campaigns to ensure they align with overall marketing strategies.
Extract and organize company and contact data, ensuring accuracy for CRM integration and outreach preparation.
Generate clear reports and insights to assist decision-makers in evaluating market opportunities and competitive landscapes.
June 2018
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May 2020
Concentrix
(Technical Support)
Troubleshoots satellite radios and streaming devices
June 2009
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May 2018
Fil Farmers Agri Venture
(Assistant Bookkeeper)
Facilitates in preparing and organizing accounting records
My Services
Shopify Support Advisor
Provides prompt, personalized support to Shopify merchants, resolving issues and optimizing store performance.
Online Bookkeeping
Provide accurate financial reporting for better decision making processes.
Data Entry
Search the Internet for information on a wide variety of topics and maintains organized records.
Customer Service
Supports customers by providing helpful information, answering questions, and responding to complaints.
Lead Generation
I identify and capture high-quality leads, connecting with potential clients to drive business growth.
Virtual Assistant
I craft engaging content, manage accounts, and optimize strategies to boost brand visibility and engagement.