2009
Bachelor of Science in Accountancy
Saint Vincentβs College
More Info About Me
Discipline is something that keeps each person in control. It motivates a person to progress in life and achieve success. We need discipline in almost everywhere in life. Without discipline, the life of a person will become dull and inactive. Discipline is the bridge between goals and accomplishments.
Hi! my name is Joefel Pueblos. I'm your rockstar online bookkeeper and I'm happy to be at your service. I started working as an assistant bookkeeper in 2009 after I graduated college to gain experience in the field. Until the company I work for introduced online bookkeeping in 2015 to make it easier for us to organize our records. After 3 years I switch to customer service as technical support and later became an escalations manager
As an Online Bookkeeper, I help businesses or business owners grow their business efficiently by providing quality numerical and data analysis skills for the highest accuracy.
My Skills and Competencies
Online Bookkeeping
Data Entry
Customer Service
Lead Generation
Escalations Management
Social Media Management
Certificates
My Experience and Education
January 2025
-
April 2025
Shopify
(Merchant Support Advisor)
Provide exceptional customer support and guidance to business owners using Shopify for their online stores.
Investigate and resolve technical issues or escalate them to specialized teams when needed.
Support new users with store setup, domain connection, and launching their store.
March 2024
-
August 2024
OBI Services
(Data Entry Specialist)
Extract and organize company and contact data, ensuring accuracy for CRM integration and outreach preparation.
Conduct in-depth company research using the Grata platform to source qualified leads based on specific criteria such as industry, location, and growth signals.
Support market mapping and deal origination by identifying potential acquisition targets or strategic partners.
Generate clear reports and insights to assist decision-makers in evaluating market opportunities and competitive landscapes.
2022
-
2022
Concentrix
(Account Protection Security)
Supports card members in identifying and preventing fraud on their account
2020
-
2022
TechMahindra
(Escalations Manager)
Handling customers complaint
2018
-
2020
Concentrix
(Technical Support)
Troubleshoots satellite radios and streaming devices
2009
-
2018
Fil Farmers Agri Venture
(Assistant Bookkeeper)
Facilitates in preparing and organizing accounting records
My Services
Data Entry
Search the Internet for information on a wide variety of topics and maintains organized records.
Customer Service
Supports customers by providing helpful information, answering questions, and responding to complaints.
Lead Generation
I identify and capture high-quality leads, connecting with potential clients to drive business growth.
Social Media Management
I craft engaging content, manage accounts, and optimize strategies to boost brand visibility and engagement.