2009
Bachelor of Science in Hotel and Restaurant Management
St. Therese MTC Colleges
More Info About Me
I'm Jocel Oracion and I help Business Owners / Individuals in planning, implementing, managing and monitoring their Social Media strategy in order to increase brand awareness, improve Marketing efforts and increase sales. In order to assist you put your business's assets together, I also create bespoke graphics. By creating unique design that is supported by strategy, I hope to contribute to the success of your brand. In order to engage the target audience and realize the brand objective, a design must be engaging and captivating. With this in mind, I work tirelessly and with love to produce the greatest results possible for you.
My Skills and Competencies
Social Media Management
Graphic Designer
Content Creator
Computer Literacy
Certificates
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My Experience and Education
2019
-
2022
Iqor Philippines
(Customer Service Representative / Email management)
I help customers with complaints and questions, give customers information about products and services, take orders, and process returns through email management and over the phone.
2017
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2019
Siblings Solutions
(Product Specific Trainer)
I am tasked to help improve individual and organizational performance towards a specific product created by the organization before endorsing them to the production floor as Customer Service representatives.
2016
-
2017
Startek Iloilo
(Customer Service Representative)
I help customers with complaints and questions, give customers information about products and services, set up account providing Cable, Internet and Phone service.
2014
-
2016
Transcom Worldwide Philippines
(Customer Service Representative)
I help customers with complaints and questions, give customers information about products and services, discuss bills and process credits.
2013
-
2014
Philippine Prudential Life Insurance Company Inc.
(Sales Consultant)
As a Sales Consultant I am tasked to offer, discuss and review clients' needs to identify suitable Life Insurance packages.
2011
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2011
Corinthian Travel and Tours
(Marketing Staff)
As a travel agent and member of the marketing team, I assist clients in organizing every aspect of a trip, from travel to lodging. I also assist with creating an itinerary to make their trip as enjoyable as possible. Agents help clients have a simpler holiday by arranging things like family outings and quality lodging.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Graphic Design
I establish specifications, visualize, and create graphics, such as illustrations, logos, layouts, and photos.