2012
Bachelor of Industrial Technology
University of Southeastern Philippines
More Info About Me
I'm someone who loves balancing my passions with my responsibilities. In my free time, you’ll often find me immersed in a good game, whether it's tackling challenges solo or teaming up with friends for some multiplayer fun. But no matter how much I enjoy gaming, my family always comes first. I take pride in being there for my loved ones, making sure they feel supported and cared for. Whether it's family game nights, helping out with daily tasks, or just spending quality time together, I strive to create a happy, harmonious home while enjoying the things I love.
My Skills and Competencies
Social Media Management
WordPress Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2024
RYZE Superfoods
(Customer Service Representative)
● Answering customer’s email
● Tracking customer’s email
● Canceling their subscription with the company
2022
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2024
Awesome CX by Transcom Davao
(Supply Chain Support)
● Review the initial email shared by the shipping company and confirm if there are issues or not.
● Checking delivery appointments and placing them on google sheets.
● Updating documents to ensure visibility to both warehouse and inbound departments.
● Adding SKUs to the punch list for the quality assurance team to receive.
● Monthly review of PDFs and compare them to the SKUs we have.
● Updating chargebacks to our chargeback document
2018
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2022
Awesome CX by Transcom Davao
(Customer Service Representative)
● Answering customer's concern regarding their photobooks both chat and email.
● Assist customer in creating their own photo book
● Providing discounts to customers.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
WordPress Expert
Provides assistance with WordPress-related tasks remotely.