2018-2019
Bachelor of Arts in English major in Applied Linguistics
Cebu Technological University – Main Campus
About Me
The process makes a good outcome for an individual who strives hard to be successful. I always believe that room for improvement is an understatement to a person who aims for the best. I am a person who perseveres in doing more because work is not just my source of income, it is my passion.
An experienced Customer Support for three years in the BPO industry. And for those years, I learned how to endure and love the work that gives me a chance to be better every day. I have assisted those people in need with kindness; processed every detail with keenness; been patient with the whole process, and valued integrity over everything else. Those experiences bring me to who I am today.
Every day, I strive to be better. I trained to be a proficient virtual assistant with different skills. And right now, I am using those skills to learn more and improve. I am excited to extend my hand to someone who values my service and creation.
My Skills and Competencies
Social Media Management
Graphic Designer
Content Writer
Data Entry Specialist
Certificates
×
![]()
My Experience and Education
2019
-
2021
Tech Mahindra (Back Office)
(Associate Customer Support)
Interacts with customers to provide information in response to inquiries about processes, products, or services; handles and resolves complaints; or refers complex matters to professional or managerial staff.
2021
-
2022
OP360 Inc.
(Customer Service Representative (Non-Voice))
Answers customers' inquiries via Email, and Social Media. Provides the correct information and addresses suppliers' needs, complaints, or other issues with products or services.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Graphic Designer
Create visual concepts, using computer software to communicate ideas that inspire, inform, and captivate consumers.