2020
Bachelor of Secondary Education Major in English
San Jose Community College
My Skills and Competencies
Social Media Management
Data Entry
Certificates
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My Experience and Education
2021
-
2023
24/7 a.i Philippines
(Customer Service Representative)
It's an International Telecommunication Account (Australia based) and our role is speaking to our customers with their new charges. Handling customer complaints. Maintaning customer records by updating their account information. Also, recommending potentials products and services to suit their need/s (upselling).
2020
-
2021
ASA Phil.
(Junior Microfinance Officer)
Analyzes overall loan applicant's qualifications to determine the feasibility of granting loans. Initiates credit and collection activities to ensure credit quality of accounts.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.