2003
BSC. Banking and Finance
Imus Institute
Vitrtual Assistant
Social Media Specialist
My Skills and Competencies
Social Media Management
Data Entry
Certificates
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My Experience and Education
2019
-
2023
Prople BPO
(Customer Service Associate)
1. Do outbound calls to "potential shoppers" to ask them if they are willing to visit a store and do the required tasks by the clients.
2. Assists shoppers about their mystery shopping concerns.
3. Verify shopper's exact information.
4. Explain the client's accurate Terms and Conditions to the shoppers..
2016
-
2017
Convergys Philippines
(Customer Service Associate)
1. Assists customers in remotely opening their vehicles.
2. Providing information to customer's questions/concerns.
3. Upselling the customer's plan.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.