Hey I am Joanna

More Info About Me

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Joanna Marie G. Polhen
General Trias, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
WordPress Expert
Data Entry
Content Creator

Certificates

C1

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2010
Bachelor of Science in Nursing

San Juan de Dios Educational Foundation Inc. - College

2022 - 2023
Globalization Partners
(Financial Coordinator Assistant)

▪ Provide assistance to the Financial Coordinator in creating billing quotations, creating and initiating prior authorization requests, appealing denied prior authorizations, etc.
▪ Identify and perform pre-certification(s) required by the patient’s insurance for infertility diagnostic and treatment.

2020 - 2022
Phoenix Virtual Solutions
(Medical Billing and Collection Team Leader)

▪ Account and Information Analysis and Oversee Patients accounts.
▪ Oversee a team of data entry VAs, medical billers, and collectors and ensure exceptional client experience is being consistently provided.

2015 - 2020
Tata Consultancy Services
(Senior Process Associate)

▪ Analysis of all collected data and information and assist customers with their service, billing, inquiries, etc.
▪ Attract customers by promoting the product and company positively, answering questions and addressing concerns.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

WordPress Expert

Provides assistance with WordPress-related tasks remotely.


Works

Let's work together !

I am available for freelance projects.
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Get In Touch

Address :
General Trias,
Philippines


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