Hey I am Joanna

More Info About Me

I am an exceptional virtual assistant who is dedicated to helping business owners succeed. I possess the necessary skills and experience to handle a wide range of tasks related to running your business, such as administrative work, client communication, graphic design, content creation and social media management. My passion for supporting others and ability to handle multiple responsibilities make me an outstanding choice for any business owners

Joanna Mae Fernandez
Whitchurch, United Kingdom
Freelancer
View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator
Administrative Task

Certificates

GVA
Data Entry

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2018
Bachelor of Science

GRADUATE OF Secondary Education
MAJOR: Music, Arts, Physical Education and Health
Negros Oriental State University - Bais City Campus
Member of MAPEH Union [ President 2017-2018]
Passed the PROFESSIONAL LICENSURE EXAM PHILIPPINES
Trainer's Methodology Level 1 [TESDA PHILIPPINES]

October 2018 - July 2019
Qualfon
(Customer Service Specialist)

Handled International Telco accounts in the United States.
Addresses customer inquiries.
Resolved complaints and troubleshooting issues on a daily basis.
Handled upset customers and challenging technical situations.
Achieved a customer satisfaction rating of 97%.

August 2019 - October 2019
Native Camp
(Online English Teacher)

Maintained a positive attitude and demonstrated enthusiasm during engagement with students online.
Assessed students learning through discussions, projects, and formal assessments.
Used alternative teaching strategies to help students progress and learn more effectively
Provided consistent feedback to students related to each lesson taught.

January 2020 - October 2020
Thrift Thread Ph
(Social Media Manager)

Facebook page ( 445 followers)
Instagram page ( 1439 followers)
Organizes all social media posts.
Created captions and graphic design for daily posting
Actively responded to and answered consumer questions.
Engaged with followers and contributed to 60% growth of the combined social media platform.
Performing Internet trend research and making brand-relevant memes.

December 2020 - April 2022
MELECHES LTD - JERSEY, UNITED KINGDOM
(Agricultural worker)

Work quickly and efficiently with diverse cultures.
Planted and harvested potatoes by hand using agriculture knowledge for excellent produce.
Keeping line in clean working condition by shovelling dirt and other debris from under/around conveyor belts/apparatus.
Sort potatoes, standing beside a moving conveyor belt and removing the damaged potatoes and foreign materials from the good potatoes by hand during harvest season.

May 2022 - July 2022
Albert Bartlett
(Production Worker)

Safely manufacturing and packaging products
Adhered to and carried out necessary instructions as specified within production processes.
Ensured that the correct Food Safety, Quality and Hygiene procedures are followed at all times.
Maintain Basic Food Hygiene.

My Services

Social Media Management

My main objective is to ensure that my client’s business runs smoothly. I approach every task with 100% commitment.

Data Entry / Web Researcher

I can handle any kind of situation and provide high-quality results within a quick turnaround time.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Graphic Design

I'm creative with a focus on graphic design and social media posters. My passion is to create and experiment with new id


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Whitchurch,
United Kingdom


Copyright © Myprofile.ph