1999
Bachelor of Arts in Consular and Diplomatic Affairs
De La Salle University-College of Saint Benidle
More Info About Me
N/a
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
My Budget Asia
(Debt Arrangement Officer)
-Updating the budget correctly and efficiently for arrangements accepted by creditors for clients.
-Providing outcomes to clients via email.
-Assessing and determining affordable arrangements and making alterations when requested by the client or creditor.
-Negotiating in terms of client's affordability, overall financial situation, and mitigates any foreseen financial risks.
-Work with internal departments to ensure best solutions are presented to creditors, clients, and stakeholders.
-Provide prompt assistance over all written contact types to all creditors and clients.
2017
-
2022
EMAPTA
(Email and Webchat Financial Representative)
-Provides exceptional quality service and budgeting solutions by communicating to clients through messaging in order to manage their day to day and future financial needs, incorporating meaningful written interactions about their financial goals and updating budgets in order to meet the client's expectations.
2013
-
2017
QBE Insurance Group Shared Service Centre
(Payments Officer)
-Processing of regular and urgent worker's compensation wage payments and processing of claims for expenses.
-Escalation and referral of enquiries/follow-ups to Workers Compensation staff in Australia.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.