Professional VA - Joanna

More Info About Me

I am hardworking, motivated, and enthusiastic with an excellent track record in working in the non-life insurance industry. I always strive to achieve the highest standard possible, at any given task and in any situation. I am dept a handling multiple tasks daily competently and at working well under pressure. I have dealt with clients'/broker/marketing inquiries and complaints face to face, over the phone, and via email.

Joanna Amat Bitong
Caloocan City, Philippines
Freelancer
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My Skills and Competencies

Abilities That Can Help Me Succeed In My Job
Graphic Design
Social Media Manager
Content Creator
Data Entry

Certificates

General Virtual Assistant Training

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2010
Bachelor of Science in Information Technology

Aurora State College and Technology (ASCOT)

2014
Bachelor of Science in Secondary Education Major in Social Studies

The National Teachers College - 72 Units

2014 - 2022
Prudential Guarantee and Assurance, Inc.
(General Clerk Encoder III)

➢Prepare and/or issue policy and endorsement
➢ Prepare documentation of collective fire policies and
endorsements for SM Group Insurance Program, Banco De
Oro Property Insurance Program, and other Jumbo/Complex accounts requested by BDO Insurance Brokers, Inc.
➢ Coordinates and provides assistance to BDO Insurance Brokers, Inc. regarding any concerns and queries with the fire insurance business they’ve been giving us, especially SM Group Insurance Program, De Oro Property Insurance Program, and other Jumbo/Complex accounts.
➢ Provide assistance to the Reinsurance Department on the updates of such accounts which they have the concern of securing the documents for their own.
➢ Override commissions such as China Bank, BDO Account, and other accounts
➢ Add insured name, address, KYC, TIN, and Business Style
➢ Prepare premium adjustments in various accounts
➢ Coordinates clarify requirements of handling major accounts with concerned marketing officers, brokers, and agents.
➢ Answering telephone calls of various clients, marketing, and brokers.
➢ Answering emails of various clients, marketing, and brokers
➢ Handling special accounts of various brokers and agents such as:
* February 2017
- SM Main Accounts (Group PARI & SNT)
- SM Affiliates (such as Watsons, Ace Hardware, etc.)
- SM Development Corporation (SMDC)
- SM Prime Holdings, Inc.
➢ Perform other duties/task assigned to me by my superiors

My Services

Social Media Management

Social Media Marketing is telling the world you're a rock star. Content Marketing is showing the world who you are.

Data Entry Specialist

Data Entry Includes coding, troubleshooting, and achieving an organization's goals by completing the necessary tasks

Graphic Design

Graphic design is a craft where professionals create visual content to communicate messages.

Content Creator

Responsible for creating, reviewing, and editing content that will be published on websites and social media pages.


Works

My compilation of work samples and skills represents a portable showcase of my professional qualifications and experience

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch
My essential contact information creates trust and personal relations with a prospective employer to get in touch with me.

Address :
Caloocan City,
Philippines


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