2015
Bachelor of Secondary Education major in Mathematics
University of Southeastern Philippines (Obrero, Davao)
More Info About Me
A father of two and a husband of one. A person with a strong drive to strive for the benefit of my family's needs and for a better future.
My Skills and Competencies
Social Media Management
SEO Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2022
Sutherland Global Services
(Customer Care & Sales Associate)
Same role as with the prior company, same LOB and account but different company.
2020
-
20201
VXI Global Solutions Inc.
(Customer Care & Sales Associate)
Handling 35+ calls daily, with duties including bill explanation, processing payments, verifying
and validating account information, presenting relevant product information, and transitioning to
sales.
2017
-
2019
Teleperformance Davao
(Customer Service Specialist)
Inbound calls to assist customers with their travel itineraries and reservations. Duties include bill explanation, change and cancel reservations, confirmations of bookings, presenting relevant options for travelers across the globe.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.