Hey I am Joan

More Info About Me

My name is Joan Cortez, I am 28 years old and currently residing in San Fernando Pampanga.

I have an experienced for being an Amazon customer support for 4 years with strong typing skills, knowledge how to assist the customers when it comes to order processing, addressing customer inquiries or related to products sold on Amazon, checking status of the orders, monitoring customers reviews, responding to customers feedback and taking action to maintain the positive feedbacks. I can type quickly and accurately since I'm a chat support assisting 2-3 customers at the same time with their different concern from my previous job. Also, I am a social media manager with strong understanding how to manage social media accounts to interact followers, respond to comments, and handle customer inquiries. Lastly, I am a Data Entry specialist with understanding how to use Excel, PowerPoint, Microsoft office. I have experienced during my on the job training in entering, organizing and maintaining data in various formats and systems like spreadsheets or databases to enter and manage data. I have ability to prioritize tasks efficiently and giving you excellent organizational abilities.


If you're looking for a reliable freelancer to help you with your next project or business, I am confident that my skills, dedication, and commitment to excellence can significantly contribute to the success of your business. Let's be partners and I'd love to chat with you more about your project or business and how I can help. Just contact me at your most convenient time.