Bachelor of Science in Business administration major in financial management
Pampanga Colleges
My name is Joan Cortez, I am 28 years old and currently residing in San Fernando Pampanga.
I have an experienced for being an Amazon customer support for 4 years with strong typing skills, knowledge how to assist the customers when it comes to order processing, addressing customer inquiries or related to products sold on Amazon, checking status of the orders, monitoring customers reviews, responding to customers feedback and taking action to maintain the positive feedbacks. I can type quickly and accurately since I'm a chat support assisting 2-3 customers at the same time with their different concern from my previous job. Also, I am a social media manager with strong understanding how to manage social media accounts to interact followers, respond to comments, and handle customer inquiries. Lastly, I am a Data Entry specialist with understanding how to use Excel, PowerPoint, Microsoft office. I have experienced during my on the job training in entering, organizing and maintaining data in various formats and systems like spreadsheets or databases to enter and manage data. I have ability to prioritize tasks efficiently and giving you excellent organizational abilities.
If you're looking for a reliable freelancer to help you with your next project or business, I am confident that my skills, dedication, and commitment to excellence can significantly contribute to the success of your business. Let's be partners and I'd love to chat with you more about your project or business and how I can help. Just contact me at your most convenient time.
Pampanga Colleges
Amazon customer representative ( Nonvoice account)- our job is to assist 2-3 customers at the same time with different concerns regarding their orders or account. having a very good empathy to the customer is the way that they're always satisfied with my service to them.
Posting and editing short videos of Team Payaman blogs for an update.
Posting and editing trend items through Facebook to get commission as an affiliates
Entering, organizing and Maintaining the data of population of Masantol
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Addressing customer inquiries or related to products sold on Amazon