2010
Bachelor in Political Science
Polytechnic University of the Phils.
More Info About Me
I am a results-driven and conversion-oriented social media manager with extensive exposures to modern start-up businesses and fast-paced organizations. I have built an organized system and developed strategies that have been proven to work across platforms, to ensuring that I resonate my ideas to my client's business goals and their target market's ideals.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2012
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2013
Convergys, Phils.
(Customer Service Representative)
2013
-
2016
Teleperformance, Inc.
(Technical Support Representative)
TSR responsible for remote troubleshooting of internet and phone for a US telco account.
2016
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2019
Telus International Phils.
(Tier 3 Technical Support Representative)
TSR tier 3, responsible for troubleshooting of internet and phone for Telus Canada’s business line accounts.
2019
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2020
Balboa Digital Inc.
(Lead Verification Specialist)
Outbound caller, verifying client’s warm leads.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.