Hey I am Joana Rose

More Info About Me

Joana Rose Acosta Guarin
Velenzuela City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2015
Computer Hardware Servicing

John Paul College Roxas Oriental Mindoro

2025 - 2025
Philippine Seven Corp.
(Assistant Store Manager)

Assistant Manager supports the Store Manager in overseeing daily operations, ensuring excellent customer service, and achieving sales targets. I also supervise staff, manage inventory, and address customer concerns. and also play a key role in training, scheduling, and motivating the team. 
Supervising and Managing Staff: Creating employee schedules, assigning task, providing guidance and training, and conducting performance reviews.
Inventory Management: Monitoring stock levels, placing orders, and ensuring the store is well- stocked. 
Customer Service: Providing excellent customer service, addressing inquiries and complaints, and resolving issues effectively. 
Sales and Operations: Assisting in achieving sales targets, implementing promotions, and maintaining a clean and organized store environment. 
Compliance: Ensuring store operations align with company policies and procedures, including safety and security.

2024 - 2025
Philippine Seven Corp.
(Sales Associate)

Helps customers in retail and wholesale settings, guiding them to desired products, processing transactions, and maintaining the store environment. 
We are responsible for providing excellent customer service, maintaining a welcoming and organized store, and ensuring products are well-stocked and displayed. 
Customer Interaction: 
Greeting customers, understanding their needs, and recommending products or services. 
Sales & Transactions: 
Assisting with purchases, handling payments, processing returns or exchanges, and potentially managing point-of-sale systems. 
Store Maintenance: 
Keeping the sales floor clean, organized, and well-stocked, including restocking shelves and creating visually appealing displays. 
Product Knowledge: 
Providing information about product features, benefits, and promotions. 
Inventory Management: 
Assisting with inventory counts, tracking sales, and monitoring stock levels. 
Customer Relationship Building: 
Fostering positive customer interactions and addressing any concerns or complaints. 
Promotional Activities: Informing customers about sales, discounts, and special offers.

2023 - 2024
Yearning Outsourcing Cooperative
(Store Clerk)

Assists customers, manages inventory, and ensures the smooth operation of a retail store. I handle tasks like greeting customers, processing transactions, stocking shelves, and maintaining store cleanliness. Essentially, We contribute to a positive customer experience and the overall efficiency of the store.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Velenzuela City,
Philippines


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