Hey I am Joana May

More Info About Me

I am a proactive and detail-oriented Real Estate Virtual Assistant (REVA) and Inside Sales Associate (ISA) with over 3 years of experience in customer support and sales operations. I specialize in helping real estate agents and investors streamline their workflows, generate qualified leads, and close more deals.

My expertise lies in cold calling, appointment setting, and database management. During my time with ConvertWire, I managed high-volume cold calling campaigns using Mojo Dialer, qualified leads for buying and selling, and ensured seamless hand-offs to agents. Prior to that, my background as a Technical Support Specialist at Foundever honed my troubleshooting skills and ability to deliver exceptional service under pressure.

My Core Competencies include:

Lead Generation: Cold calling, lead qualification, and follow-ups.

Tech Stack: Proficient in Mojo Dialer, BatchLeads, CallTools, Follow Up Boss, and GoHighLevel.

Admin Support: Calendar management, property research, and CRM maintenance.

Creative: Social media management and Canva graphic design.

I am tech-savvy, quick to adapt to new systems, and passionate about supporting real estate professionals in growing their businesses.

Joana May M. Guzmana
Baguio City, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Cold Calling
Appointment Setting
Social Media Management
Data Entry
Administrative Assistant

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
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Bachelor of Science in Information Technology

University of Baguio

2023 - 2024
Convertwire
(Inside Sales Associate)

I efficiently manage lead generation for real estate agents, using Mojo and Google Voice to initiate calls to homeowners. I gather key details from leads, record them in Mojo, and maintain organization by systematically disposing of contacts.

2023 - 2023
Foundever
(Technical Support)

Providing answer to USA customers by identifying problems, researching solutions and troubleshooting Television,Laptop and Computer hardware issues over the phone.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Real Estate Virtual Assistant

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General Virtual Assistant

Providing administrative, technical, and personal support to individuals or businesses.

Customer Service

Help customers with complaints and questions, give customers information about products and services.

Administrative Assistant

I handle your scheduling, data entry, email correspondence, research, travel arrangements and meeting notes,


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Baguio City,
Philippines


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