Bachelor of Science in Information Technology
University of Baguio
I am a proactive and detail-oriented Real Estate Virtual Assistant (REVA) and Inside Sales Associate (ISA) with over 3 years of experience in customer support and sales operations. I specialize in helping real estate agents and investors streamline their workflows, generate qualified leads, and close more deals.
My expertise lies in cold calling, appointment setting, and database management. During my time with ConvertWire, I managed high-volume cold calling campaigns using Mojo Dialer, qualified leads for buying and selling, and ensured seamless hand-offs to agents. Prior to that, my background as a Technical Support Specialist at Foundever honed my troubleshooting skills and ability to deliver exceptional service under pressure.
My Core Competencies include:
Lead Generation: Cold calling, lead qualification, and follow-ups.
Tech Stack: Proficient in Mojo Dialer, BatchLeads, CallTools, Follow Up Boss, and GoHighLevel.
Admin Support: Calendar management, property research, and CRM maintenance.
Creative: Social media management and Canva graphic design.
I am tech-savvy, quick to adapt to new systems, and passionate about supporting real estate professionals in growing their businesses.
University of Baguio
I efficiently manage lead generation for real estate agents, using Mojo and Google Voice to initiate calls to homeowners. I gather key details from leads, record them in Mojo, and maintain organization by systematically disposing of contacts.
Providing answer to USA customers by identifying problems, researching solutions and troubleshooting Television,Laptop and Computer hardware issues over the phone.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
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Providing administrative, technical, and personal support to individuals or businesses.
Help customers with complaints and questions, give customers information about products and services.
I handle your scheduling, data entry, email correspondence, research, travel arrangements and meeting notes,