Blank Year
Bachelor of Science in Business Administration Major in Marketing
TRACE College
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Certificates
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My Experience and Education
2016
-
2022
IGT Solutions Inc.
(Customer Service Representative)
- Taking calls for flight reservations
- Answering inquiries on Social Media accounts of United Airlines
2013
-
2015
SPI Global
(Customer Service Representative)
-Taking calls for food delivery order
-Providing the status of the customer's order
- Line trainer
- Branch Coordinator
2013
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2013
Harte-Hanks
(Customer Service Representative/Technical Support Representative)
-Taking calls related to updates of Major League Baseball(MLB)
-Assisting customers to troubleshoot their technical problems associated in accessing the game
January 15, 2021
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July 30, 2021
Freelancer
(Online seller)
-Managing the Facebook Page of our online business before
-Making captions and contents that will entice the customers
-Selling Tees and Lip Tints
-Processing the shipping and payment
-Responding to customer's inquiries
My Services
Social Media Associate
Assist customers with their queries and concerns. Product updates. Client's assurance in hitting the target
Social Media Management
Making contents that are unique and entertaining. Sharing thoughts and knowledge in achieving the goals of the clients.
Facebook Ads Management
Striving hard to reach the needs of my client's business by providing strategic marketing process.