B.S mathematics major in Computer Science
Far Eastern University
I am a B.S. mathematics major in Computer Science graduate from Far Eastern University. I am a highly organized and detail-oriented data entry professional with 1 years of experience in data entry as a virtual assistant, I have an excellent eye for detail and accuracy, and am proficient in the use of software programs such as Microsoft Excel, Access, and Outlook. I am an effective team player who is able to work independently as well as collaboratively with other staff members. My first company is PLDT Eventus where I worked as a customer service representative. We handle prepaid sim card accounts, check the balance, and value-added services that are enrolled in their account but they are not aware that causes a deduction in their load. The next one is Concentrix where I stay for almost 9yrs, I worked as a Customer Associate Representative for a credit card account, handling billing queries like purchase, credit, and late fee adjustment. The last one is at TaskUs I worked as a content Moderator for almost a year and a half. We review businesses, pages, and personal accounts that might cause harm to online users such as scams, counterfeit products, and prohibited drugs.
Far Eastern University
Research new Influencer accounts as per the brief from the STL marketing team, and get their approval before proceeding. Getting in touch with and maintaining relationships with Influencers, reviewers, and any third-party collaborators. Communicating campaign information to reviewers and influencers; Embargo dates, press releases, and key campaign dates (teaser, unveil, and launch).
Responsible for reviewing user-generated content submitted to an online platform. The content moderator's job is to make sure that Ads are placed in the right categories that are free from scams and do not include any illegal item that can harm other users.
Responsible for customers' billing queries such as credit card balance, purchase transactions, and updating their address
Responsible for checking customers' accounts regarding their Load balances. Help Customer unsubscribe to their value-added services which they are unaware of and causing balance deductions.
Search the Internet for information on a wide variety of topics.