Hey I am Joana

More Info About Me

I’m a versatile professional who seamlessly blends administrative expertise, customer support through chat and email, and multimedia/web development skills. From managing a range of administrative tasks and creative projects to delivering exceptional customer service, I’ve got it covered. Whether collaborating with clients and teams or tackling projects independently, I adapt easily and thrive on getting the job done right!

In addition to my diverse skill set, I’m diving into the world of bookkeeping, driven by my passion for supporting small and medium-sized business owners. I’m dedicated to helping you expand your enterprise by efficiently managing your day-to-day financial tasks.

With my expertise on your side, you can focus on what you do best, confident that everything is in capable hands. Let’s work together to elevate your business to greater success!

Joana Jamaicah Miranda
Paranaque, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

C1
C2

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2018
Bachelor of Arts in Multimedia Arts - Major in Graphics and Video Editing

Asia Pacific College

2021 - 2024
SOUTHERN PROPERTY
(ASSISTANT COMMUNITY PROPERTY MANAGER)

 Runs monthly and daily collection reports
 Organizes files
 Assist in time management by identifying when tasks can be completed
 Updating insurance policy of properties, contracts from vendors for the communities
 Sending out monthly collection reports to the Attorney in charge and having them updated
 Creates and edits flyers
 Processes ARC requests and sends them for approval to the board
 Proofreading, editing and drafting documents
 Does email blasts for communities
 Tracking and managing action plans for property manager
 Compiles ARC documents for homeowners per property and HOA
 Edits logo, short video when needed by the client for yt account
 Emails and responding to any inquiries or questions from homeowners
 Sending monthly invoices for dues and sending notices out
 Following up payments via email

2022 - 2024
MOD ERA – GRIZZARD
(MULTIMEDIA/WEB DEVELOPMENT AND ADMIN ASSISTANT)

 Creates flyers, posters and brochures
 Creates website landing page
 Automating website inquiries
 Creating website
 Creating and editing intro video for website via wordpress
 Editing website and creating layouts
 Responding to emails
 Scheduling appointments in calendar
 Updating information in CRM for updated record and follow ups
 Organizing documents (contracts for buying and listings)
 Creates articles and publish them on their page
 Posting and making sure events are on client’s social media page
 Make sure that contracts are all signed before uploading them in dotloop
 Editing and preparing documents for closing
 Linking domain to Wordpress from godaddy
 Automating responses via real geeks and wordpress

2021 - 2023
TERRYS FLORIST
(ADMINISTRATIVE ASSSITANT)

 Process orders
 logs invoices and orders made
 Follows up on pending orders
 Sends out a daily report
 Does basic photo editing for flowers that will be posted on the website
 Sends daily report
 Respond to inquiries via chat and email
 Launches campaign, Posting ads on their page
 Edit and orders flyers, brochures

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Paranaque,
Philippines


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