2018
BS Industrial Engineering
Batangas State University Main II
More Info About Me
Hi, I’m J-net Andal , you can call me J-net! I’m 28 years old and currently based in Batangas City, Philippines. I’m happily married and a proud mom to a beautiful daughter.
I hold a Bachelor’s degree in Industrial Engineering, which I earned in June 2018. I’ve also completed Virtual Assistant training through ProVA, where I gained a solid foundation in the essential tools, skills, and mindset needed to succeed in this field.
Over the years, I’ve built experience in areas such as compliance management, data entry, social media management, bookkeeping, and customer service. Some of the skills and tools I bring to the table include:
> Accurate data entry and database management
> Spreadsheet handling (Excel, Google Sheets)
> Bookkeeping and financial reporting
> Invoicing, billing, and expense tracking
> Familiarity with accounting platforms (QuickBooks, Xero, Wave)
> Compliance monitoring and documentation
> File organization and digital records management
> Social media content planning and publishing
> Basic design work using Canva
> Email and chat support
> Client onboarding and follow-ups
> Conflict resolution and escalation handling
> CRM platforms like Zendesk and HubSpot
> Professional communication skills (written and verbal)
> Task and time management
> Project coordination and administrative support
> Proficiency with cloud-based tools (Google Workspace, Microsoft 365)
> Fast learner with strong tech adaptability
> Commitment to confidentiality and data privacy
I offer services ranging from email and calendar management to research, data entry, social media support, and more. I’m dedicated, reliable, and results-driven, with a strong focus on helping professionals and teams stay organized and efficient. Whether you’re a solo entrepreneur or part of a growing business, I’m here to help lighten your workload and keep things running smoothly.
My Skills and Competencies
Social Media Management
Bookkeeper
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2025
Epson Precision (Philippines), Inc.
(Supervisor)
• Ensured all products met local and international safety and environmental standards.
•Handled documentation for certifications, including energy efficiency, eco-labeling, and safety compliance.
•Used Excel and internal tools to track production plans and stay on top of regulatory requirements.
•Worked closely with engineering and quality assurance teams to review product compliance and address any issues.
•Kept detailed records of testing, inspections, and audit results in an organized, accessible system.
•Helped keep product launches on schedule by delivering required documentation on time.
•Led initiatives to improve material traceability, including plastic tracking and implementing a full traceability system.
•Rolled out improved leakage current testing for products shipped to China, ensuring full compliance with CCC safety standards.
•Cut documentation errors by 30% through process improvements and standardized templates.
•Reduced audit findings from five minor issues to just one or two per year on average.
•Verified production compliance for more than 150 new product models each year.
2023
-
2025
Insurance Advisor
(Insurance Advisor)
• Licensed by the Insurance Commission of the Philippines to provide clients with expert advice on insurance products and services.
• Managed the full insurance claims process, ensuring smooth coordination between clients and internal teams.
• Worked closely with underwriters, assessors, and clients to make sure all application documents were accurate and complete.
• Maintained well-organized client records, helping achieve an 85% client retention rate through efficient and timely claims support.
• Provided responsive support for policy updates and claims, consistently meeting client needs and reducing turnaround times.
• Regularly reviewed client policies to ensure accuracy and improve overall satisfaction.
• Identified and implemented process improvements, streamlining workflows and minimizing delays in handling claims.
• Proactively followed up on missing documentation and escalated urgent issues to keep services on track and meet deadlines.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.