Hey I am Joanne Marie

More Info About Me

Although I am new to the virtual assistant field, I bring a strong background in Teleperformance as a Logistics Specialist where I have developed key skills in:

-Administrative Support: Managing schedules, handling emails, and organizing documents.
-Customer Service: Ensuring clients and customers receive professional and timely assistance.
-Communication: Facilitating clear and effective communication through various channels.
-Problem-solving: Addressing challenges with creativity and resourcefulness.

Joanne Marie Eballo Frias
Quezon City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator
Organizational Skills
Management Skills

Certificates

General Virtual Assistant Training

My Experience and Education

  • EXPERIENCE
  • EDUCATION
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Bachelor of Science in Computer Science

New Era University

February 2024 - July 2024
New San Jose Builders Inc
(Real Estate Sales Agent)

Is responsible for managing and overseeing property acquisitions, leases, and sales.
Work closely with clients, landlords, tenants, and legal teams to facilitate smooth property transactions.
Oversee property management activities, including maintenance, repairs, and tenant relations.

2022 - 2024
Teleperformance Phils
(Logistics Specialist)

-Involve in the shipment of the computer, and peripherals outgoing and incoming. replacement shipments for the work-from-home new hires and old employees in BPO.
-Data Analyzing
- Email Management
-Basic Pivot Table
- Microsoft Apps
- Outbound Calls

2012 - 2022
City Service Corporation
(Housekeeping/ Room Attendant /Admin Staff/ Housekeeping Supervisor)

Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in hotels, hospitals, educational institutions, and similar establishments
Assign duties, inspect work, investigate complaints regarding housekeeping service and equipment and take corrective action.
Make Payroll, Scheduling of personnel, and other office works inside facilities.
Reporting day today activities
Collecting soiled linen for laundering.
Changing bed sheets, pillow cover, duvet cover, towels and amenities of the rooms.
Reporting missing or damaged items to the housekeeping supervisors.
Responding at all times in a friendly, helpful manner to guests and other colleagues.
Carrying out duties with the minimum amount of instructions.

2001 - 2003
McDonalds
(Service Crew)

Ability to carry out required tasks in an accurate manner.
Ability to maintain composure during rush hours.
Ability to present bills, take orders, and deliver them to clients in a
timely manner.
Ability to deliver top-quality customer service and assistance.

My Services

Email Management

Organized and ensured important messages were not overlooked.

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Virtual Assistance

Proficiency in MS Office Suite (Word, Excel, PowerPoint) and Google Workspace.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Data Entry

Excellent typing skills and attention to detail Strong organizational skills and ability to multitask Proficiency in Mic


Works

Social Media Manager I Gr...

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Quezon City,
Philippines


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