I am a customer-service oriented person that offers unique interaction and personal connection - eager to work as a responsible professional. Having hands-on experience in serving and tending guests and clients in all fields required. I am more than happy to undergo any training or qualifications as may deem necessary.
Bulacan State University
• Owner - I am fully hands-on with my Partner on the entire operation: Planning, Menu Creation, Equipment and Supplies needed, Pricing, Inventory, Food Preparation, Sanitation, Customer Service, Payments, Delivery and Social Media Postings (FBPage: Samito's Pizza House)
• Manifest strong and exceptional customer service focusing on repeat and referral business
• Personally handled calls on orders, inquiries and complaints.
• Chef - Prepares Pizza Dough and Sauces.
• Ensures cooking stations are sanitized and prepped with necessary tools
• Ensures that all food products were rotated, dated, and properly stored.
• Checks quality of pizzas before they’re served to guests
• Rider - Pizza Delivery
• Reviewed orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
• Accepted payments for delivered items.
• Adhered to assigned routes and followed time schedules.
• Abiding by all transportation laws and maintaining a safe driving record.
• Reports directly to the Restaurant General Manager and Managers-In-Charge.
• Service Crew - Meet and Greet customers
• Take orders correctly and efficiently
• Ensure food safety standards are being followed
• Prepare food according to standards
• Clean and maintain designated area during downtime
• Resolve customer complaints as necessary.
• PG Maintenance - Reports directly to the Patrol Group Manager.
• Primarily responsible on planned maintenance and emergency repairs of the restaurant’s equipment, cooking equipment, refrigeration, heating and air conditioning, and over-all store cleanliness and maintenance.
• Best Maintenance for the Month of December 2019
A remote social media moderator's responsibilities include managing community members, facilitating online discussions, and removing or reporting offensive comments from accounts on social media platforms.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.